About MAF International (MAFI)
MAF I is a not‑for‑profit Christian mission organisation using aviation to reach isolated communities across Europe, Africa and Asia. For 80 years we have delivered life‑saving medical evacuations, disaster relief, food supplies and education support. We are now transforming from a federated structure into a single integrated global organisation, aiming to double our impact and reach over 5,000 isolated communities by 2045.
About The Role
If you are a highly capable and trusted Executive Support Officer who thrives in a dynamic, global environment, this role offers a unique opportunity to make a strategic impact. This is a strategic executive
coordination role within a global transformation context. You will operate as part of the executive leadership infrastructure, not only in support of it. You are proactive, relationally intelligent, and deeply committed to enabling leadership to focus on transformation and growth. You carry both responsibility and discretion with maturity, knowing that your work directly shapes the effectiveness of those leading the mission. Your ability to maintain operational and relational coherence across a complex global organisation makes you indispensable. As the Executive Office evolves, you're ready to contribute to the development of a world-class executive function. You will build and maintain the executive operating system of the ELT. To achieve this, you will bring exceptional coordination, time orchestration, and communication skills to support the Chief Executive Officer and Executive Leadership Team (ELT). Operating as the central hub of the executive system, you steward the flow of information so that decisions are timely, well-informed, and aligned with mission. You will ensure that information, decisions, and relationships flow seamlessly across time zones, cultures, and teams, connecting the CEO, ELT, Board, and MAFI's global leadership.
Location Flexible / Remote | Full-time | Global Scope
Salary £45,000
Executive enablement and time orchestration
Coordinate the CEO's global calendar as a strategic asset, protecting time for organisational priorities and high‑impact work while preparing high-quality briefings, agendas, travel packs and
speaking notes.
Acts as an extension of the CEO's strategic capacity by helping prioritise, sequence, and align work across the executive system, ensuring that the CEO's time and attention are spent on the highest value activities. You will have delegated authority to redirect, sequence or escalate work within agreed parameters.
Manage correspondence and document flow with judgement and diplomacy, draft and proofread communications for the CEO and ELT, and track actions to ensure timely follow‑up and accountability. You will exercise independent judgement in triaging information and determining what requires executive attention.
Contribute to the design and evolution of the Executive Office, including processes, templates, and standards. You will influence how the executive system functions.
Executive Leadership Team coordination
Serve as the central coordinator for the globally distributed ELT by scheduling meetings, curating inclusive agendas, and managing time‑zone logistics to ensure equitable participation.
Support and strengthen the executive leadership operating rhythm to maintain alignment and focusby facilitating weekly stand‑ups, monthly tactical reviews, quarterly board preparation and annual summits.
Enable effective asynchronous collaboration across tools (Teams, Planner, SharePoint, Miro, etc.), ensure meeting outputs and action points are captured, and circulate summaries and follow‑ups within 48 hours to drive accountability and progress.
Board and governance liaison
Support the CEO and ELT, in collaboration with the Manager of Governance and Secretariat (future), in delivering high‑quality board meetings by managing the end‑to‑end administrative and logistical process. Maintain the annual board calendar, draft agendas, coordinate paper submissions and ensure timely preparation and distribution of professional, accurate board
packs.
Provide in‑meeting support as required, including attendance and minute‑taking for board meetings or other governance sessions, and follow up on actions to ensure decisions are recorded and progressed.
Digital workflow and information management
Promote digital best practice across the Executive Office and ELT by establishing standards for collaboration, file management and information security. Curate and maintain shared digital spaces (Teams, SharePoint) to enable real‑time teamwork, clear document ownership and consistent version control.
Champion responsible use of AI‑enabled productivity tools, ensuring adoption follows approved data‑protection guidance and governance. Provide training, templates and ongoing oversight to maximise efficiency while protecting sensitive information.
As needed, acts a first-draft writer/editor and presentation builder, with a view towards, quality,
tone and consistency.
Cross-cultural and global relationship management
Foster strong relationships across MAF's international network by ensuring communications are clear, respectful and culturally sensitive, and by proactively engaging stakeholders. Build trust across cultures by communicating with humility, clarity, and respect, particularly where tension or ambiguity exists
Prioritise responsiveness and thoughtful messaging to maintain strong connections across diverse teams
Provide timely cultural and contextual briefings to the CEO and ELT ahead of international meetings or visits, highlighting local norms, sensitivities and practical considerations to support effective engagement and respectful decision‑making.
Travel and event management
Plan and coordinate complex international itineraries, executive offsites and field programme visits with careful attention to logistics, travel documentation, risk and security considerations, local contacts and contingency arrangements to ensure seamless travel and productive engagements.
Provide on‑site executive support at key events, managing schedules, liaising with hosts and vendors, troubleshooting issues in real time and capturing outcomes. Ensure smooth execution and timely follow‑up so that decisions, action points and learnings are documented and progressed.
Location Flexible due to remote working and a global meeting schedule spanning multiple time zones. Initially you will spend one week each month in our UK offices (Cranfield or Ashford).
For more information Executive Support Officer
There is an occupational requirement for the job holder of this position to be a committed Christian. The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place.
Please apply with your updated CV and cover letter addressing the criteria.
If you want your professional gifts to contribute to a life-changing mission, one that serves isolated people with dignity, compassion, and hope, this role is an opportunity to make a profound difference.
Who We're Seeking
Senior executive support to a CEO or C-suite in a global/federated organisation.
Coordination of teams and board processes across multiple time zones.
Management of complex international travel and sensitive communications.
Strong proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Planner, Power BI) and familiarity with board-portal software and AI productivity tools.
Experience drafting high-quality reports and board packs; exposure to governance processes in non-profit and/or mission/humanitarian contexts.
Diplomacy in navigating federated mindsets, being part of the solution to resolving tensions across leadership layers, managing stakeholders in the transition to a new businss model
What We Offer
A mission‑focused role with tangible impact to isolated communities worldwide.
A collaborative international leadership environment and opportunity to shape a world‑class Executive Office during a major organisational transformation.
Flexible working arrangements and support for professional development.
Apply today and help MAF continue its mission to bring help, hope, and healing to the ends of the earth.