Front of House Assistant - REEL Rochdale
Part-time Permanent Associate
Posted 14 May 2026
Description
Summary:
As a Front of House Assistant at REEL Rochdale, you will play a vital role in delivering exceptional customer service within the hospitality and catering industry. Your primary focus will be to ensure a welcoming atmosphere for guests, assisting with their needs and contributing to a positive dining experience. This part-time position is essential for maintaining the high standards of service that REEL Rochdale is known for.
Responsibilities:
* Greet and welcome guests upon arrival, ensuring a friendly and professional atmosphere.
* Assist with seating arrangements and manage reservations efficiently.
* Take customer orders and relay them accurately to the kitchen staff.
* Serve food and beverages to guests, ensuring timely and attentive service.
* Handle customer inquiries and resolve any issues or complaints promptly.
* Maintain cleanliness and organisation of the front of house area.
* Collaborate with kitchen and bar staff to ensure smooth service operations.
* Assist in setting up and clearing tables, as well as restocking supplies as needed.
Qualifications:
* Previous experience in a customer service role, preferably within the hospitality sector.
* Strong communication and interpersonal skills.
* Ability to work effectively in a fast‑paced environment.
* Basic knowledge of food and beverage service.
* Flexibility to work various shifts, including evenings and weekends.
* A positive attitude and a commitment to providing excellent customer service.
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