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Support team leader

Harrogate
JAYCO Recruitment
Support team leader
Posted: 3h ago
Offer description

The Role


Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.


You'll be responsible for:

* Leading and developing support teams to consistently deliver person-led care
* Working shifts alongside your team, including on-call duties
* Ensuring all support plans are implemented and individuals achieve their goals
* Managing budgets, resources, and quality standards
* Building relationships with individuals, families, and community partners
* Maintaining CQC compliance and safeguarding standards
* Coaching team members to develop their skills and confidence
* Creating welcoming, homely environments that promote independence


About You


Essential:

* Level 5 Diploma in Leadership & Management (or working towards) - Level 3/4 considered with extensive experience
* Proven experience supporting people with learning disabilities and/or mental health conditions in community settings
* Previous team leadership or management experience in social care
* Strong understanding of person-led approaches and promoting independence
* Knowledge of CQC standards, Mental Capacity Act, and safeguarding
* Excellent communication and relationship-building skills
* Flexibility for shift work, evenings, weekends, and on-call duties
* Full UK driving license with business use insurance
* Track record of commitment and longevity in previous roles


Desirable:

* MAPA training
* Award in Education and Training (AET)
* IOSH health and safety training
* Experience in supported living (not care homes)


What Makes a Great Candidate


We're looking for passionate, hands-on leaders who:

* Demonstrate a "can do" problem-solving attitude
* Can evidence supporting individuals to develop daily living skills
* Show commitment to empowering people rather than doing things for them
* Have achieved measurable outcomes with the people they've supported
* Understand the difference between task-based care and enabling independence
* Lead by example and inspire their teams


What We Offer


* £30,000 - £32,000
* Comprehensive induction and ongoing training
* Clear career development pathway
* Supportive leadership team
* Opportunity to make a real difference in people's lives
* Work in a values-driven organization committed to quality

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