Care Home Administrator
Salary: £26,000 - £28,000 Per Annum
Hours: 40 Hours Per week (8.30am-5.00pm) 30mins break
Job description
An exciting opportunity has arisen within St Peters Nursing Home for the role of a Care Home administrator, within a 24-bed family orientated Nursing Home in Maldon. This is a permanent role.
Benefits:
* What we can offer you:
* Highly competitive rates of pay
* Recent fully refurbished working environment with excellent staff facilities
* Extra day off on your birthday
* Full Training Support
* Career Development Paths
* Pension Contribution
* Free on-site parking
* Blue light card for store discounts
Your duties will involve:
* You'll be the first point of contact for residents and visitors, so you'll offer friendly, welcoming, and professional support
* You'll liaise with relatives.
* · Use a range of software, including email, spreadsheets, and databases, to ensure the efficient running of the office/reception area.
* Organise, set the agenda, take minutes, and type notes of all meetings/Interviews.
* Ensure adequate staff levels are covered on rota to cover for absences and peaks in workload using permanent staff/temping agencies.
* Manage leave provisions in-line with statutory requirements e.g. maternity, paternity, adoption leave
* Initialise, manage, and maintain daily the time and attendance system, addressing any issues promptly as they arise
* To manage attendance levels, conduct Return to Work interviews promptly and maintain the robust and efficient monitoring and reporting system, already in place to track trends
* Work flexibly to meet the changing needs of the business.
* To collect and collate complaints/compliments and suggestions submitted to the Home.
* Signpost any new enquiries, for placements, to the relevant person and input details onto the Coolcare System
* Respond to customer enquiries and complaints.
* Review and update health and safety policies, and other relevant policies situated in the staff room and reception area, and ensure they are observed.
* Complete audits as directed by the Compliance manager.
Fire warden assistance,
* Check that data protection laws are being adhered to in relation to the storage of data.
* Be responsible for all Archive Management, ensuring that all archive containers are clearly dated and itemised for content.
* To ensure that all personnel records are kept up to date and in line with legislation and CQC requirements
* To be responsible for all Job Advertising, reviewing, and renewing on the relevant recruitment platforms, including Indeed, Facebook, the company website,, and any other external platforms used by the company
* To conduct interviews, offer of employment and the onboarding process for recruits, prepare relevant offer/rejection letters, contracts, the company's Employee Starter Pack, and arrange and monitor the induction process.
* Support HR in onboarding new starters in an effective way, in line with the Recruitment Process
* Assist with the supervision and appraisal process under the guidance of HR.
* Produce and carry out staff surveys on a yearly basis, collate and complete an analysis report for the Management Team.
* To ensure record keeping and filing of all invoices and receipts, including all online orders/invoices, is maintained to a high standard
* To manage and record the petty cash and the Resident's Personal Allowance
* Maintain and order supplies of stationery and equipment, home supplies including food, domestic and laundry products, and nursing/clinical supplies. E.g., Pads, wipes, and medical devices, in line with the company's budgets
* Maintain the condition of the office and arrange for necessary repairs of office items, eg, Photocopiers, etc
* Work flexibly to meet the needs of the business, prioritising work schedules and deadlines accordingly
* To assist in managing, reporting, and reducing sickness absence in line with company policy
* To be fully compliant with all mandatory training and attend job-specific training as required
* To actively display and promote the Company's Values
* To be sensitive to the privacy and individual needs of the residents
* To promote Equality and Diversity in the workplace
* To undertake On Call Duty Service (Out of Hours) regularly as defined by the on-call schedule
* When visitors visit service users, ensure residents are presentable.
Requirements:
· Minimum of 1 years experience working in an Administration role
· Experience in carrying out audits
· Experience in minute taking
· Experience working in a fast pace and changing environment
· Some experience with HR aspects of administration
To apply contact us directly on or go to
Your successful registration is subject to Right to Work in UK verification, positive references received and Enhanced DBS check (CRB)
Full time hours: 40 hrs per week.
Working hours: 9.30am-5pm Monday-Friday
Job Types: Full time, Permanent
Salary: £26,000- £28,000 Per annum.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Company pension
* On-site parking
* Referral programme
Work authorisation:
* United Kingdom (required)
Work Location: In person