Senior Buying Admin Assistant
West London (SW13)
Contract: Full time (5 days a week, Mon-Fri, 9.00am-5.30pm)
Salary: Competitive, plus generous annual bonus
Hybrid Working: 3 days in the office
Our expanding group of award-winning brands has been established for over 30 years and consists of multiple e-commerce platforms. Our vision is to provide the best service to customers during key events in their life. We believe that their shopping experience as they navigate those big, once in a lifetime milestones, should be exciting, positive and special. We help them make memories.
We started as the home of wedding gift lists - but now The Cambium Group encompasses so much more, supporting customers through life’s big events every step of the way. Through our flagship brands The Wedding Shop – which is the longest established independent gift list service in the UK, The Wedding Present Company and Prezola, we help engaged couples build their dream gift lists with an obsessive focus on gold star customer service at every touch point: from our luxury showrooms to our cutting edge tech platforms. Powered up by our long-term investors Phoenix Asset Management Partners, and with a focus on innovation and digital marketing, we’ve now applied these values to new markets too, bringing one of the UK’s leading wedding planning platforms, Rock My Wedding, to the group, along with lifestyle shopping destination The Homeware Outlet. We’re also proud to have launched our newest venture, LittleList in 2023 which is set to revolutionize the baby gifting market.
A key ingredient of our success is our close-knit and fun company culture: we’re extremely proud of our talented Cambium team-mates. With family very much at the heart of how our brands function, it’s important that our team feels like one too.
We have grown immensely in the past few years and are now looking for a star who has the drive and foresight to help support the development and growth of our brand new baby gift list service, LittleList. LittleList is ‘Your baby list, sorted’, an online platform which helps first-time parents with everything they need for their baby, either by buying it themselves or sharing a wish list with friends and family to be gifted. Answering the very real problem that 70% of first-time parents don’t know what they need, LittleList mixes online tools, excellent customer service, content, and curated product to be the best shopping companion out there. We are looking for a Senior Buying Admin Assistant who is keen to be a part of this exciting venture and who can support our Buyers by managing a large and accurate product database. The successful candidate will have a keen eye for detail and will have advanced MS Excel skills that enable them to help manage our product database and ensure pricing, margins and products are accurate and are monitored and updated when necessary.
RESPONSIBILITIES
* Adding and updating products, brands and collections onto our internal back-end system in a timely manner, employing impeccable attention to detail in relation to all product information.
* Managing all SKU information on the range plan, ensuring all internal files and systems match back.
* Being proactive in liaising with suppliers to request price/SKU updates, ensuring prices are in line with agreed terms.
* Accurately updating all price changes and product updates or discontinuations via our internal back-end system in a timely manner.
* Building strong relationships with external suppliers/brands as well as all internal teams.
* Management and troubleshooting of any invoice discrepancies between our Finance team and Suppliers to mitigate any margin erosion.
* Owning the database quality management process, carrying out spot-checks and running reports to identify and rectify any pricing, product information or upload errors.
* Management of samples.
* Creating KPI reports for the Buying team as requested.
* Working collaboratively with the Ecom team to get products loaded/updated on site in a timely manner.
* Carrying out comp shops/competitor analysis and reporting back to the team.
* Liaising with cross functional teams such as customer care, warehouse, and marketing on any product or customer enquiries.
Requirements
RELEVANT SKILLS AND EXPERIENCE
* Experience as a Buying Admin Assistant or similar in a fast-paced Retail/ E-Commerce environment
* Administration experience is essential.
* Advanced MS Excel skills including Pivot Tables and V-Lookups.
* An analytical mind and numerical capability (especially percentages and retail pricing).
* Experience of database management
* An immaculate attention to detail and high level of organisation.
* The ability to work well under pressure and to tight deadlines with great accuracy.
* A self starter who can work independently as well as within a team.
* Excellent verbal and written communication skills.
Benefits
BENEFITS
* 23 days paid holiday per year (plus Bank Holidays) – entitlement will increase every year after 2 years of service
* Annual Bonus Scheme
* Cycle2Work
* Discount Scheme (over 500 Brands) – brands include The White Company, LSA, Nkuku, Le Creuset, Oka, Denby, Garden Trading Company, Neom, Emma Bridgewater, Weber, Soho Home, Blush & Blue and more (discounts of up to 75% off RRP for selected brands)
* Discounted Private Healthcare
* A beautiful, dog friendly office with a brilliant team, regular socials and flexible working options