Join Our Team at Smurfit Westrock!
Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development.
Customer Service Executive
Own the Customer. Drive the Experience. Make the Difference.
Great with customers? Thrive under pressure? Know how to keep orders, stock and expectations on track?
Join Smurfit Westrock Markham Vale and play a key role in delivering best-in-class service.
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What you'll do
* Manage customer orders, delivery expectations & SLAs
* Balance stock, production and transport planning
* Build strong relationships and own key customer accounts
* Resolve issues, complaints and queries quickly and effectively
* Spot opportunities to improve processes and ways of working
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What you'll bring
* Strong communication and relationship management skills
* A proactive, can-do mindset with confidence to challenge
* Ability to prioritise, stay organised and work under pressure
* Experience managing customer expectations and delivering results
* Good IT skills (Excel and systems)
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Why this role?
You'll be at the hea...