Overview
Join to apply for the Credit Controller role at WPP.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
What you'll be doing
The Accounts Receivable Department is a vital component of our financial infrastructure, encompassing Credit Control, Cash Allocation, and Media Billing functions. Our Credit Control team consists of 3 Senior Credit Controllers, 12 Credit Controllers, and 1 Reporting Analyst, and is responsible for managing the collection of approximately £350 million each month across 1,650+ external clients and supporting more than 40 internal companies.
This position is critical for managing the cash collection for a specific client portfolio and for providing detailed, actionable commentary that informs our daily, weekly, and monthly reporting. The successful candidate will report to a Senior Credit Controller.
Core Responsibilities:
* Debt Management: Oversee the collection of payments for an assigned debtor ledger and ensure timely dispatch of client statements.
* Proactive Collections: Utilise the Get Paid Credit Control platform to chase clients, ensuring adherence to contractual payment terms and meeting set collection targets. Maintain daily records of all calls, correspondence, and remittances within Get Paid.
* Relationship Building: Cultivate and update key contacts at both client and agency levels to streamline payment facilitation.
* Issue Resolution: Identify potential payment roadblocks and escalate for prompt resolution, safeguarding payment timelines.
* Reporting & Analysis: Contribute comprehensive debtor commentary for weekly and month-end financial reports.
* Collaborative Engagement: Participate in weekly agency debtor calls to review current positions and address concerns on high-value accounts.
* Financial Forecasting: Prepare accurate cashflow forecasts on a bi-monthly basis.
* Stakeholder Interaction: Attend client and agency meetings as necessary to discuss account status and build relationships.
* Data Integrity: Uphold the highest standards of data integrity for all notes and supporting documentation.
What you'll need
* Exceptional Communication: Outstanding verbal and written communication skills, capable of engaging stakeholders at all levels.
* Commercial Acumen & Service Orientation: Proactive, service-driven mindset with value-added focus.
* Relationship Builder: Proven ability to sustain robust working relationships with colleagues and external partners.
* Tech-Savvy & Analytical: Proficient in IT, especially Microsoft Office (Excel), and comfortable with accounting systems; strong analytical and problem-solving abilities.
* Organised & Collaborative: Able to manage own workload efficiently while collaborating with the team to maintain high service standards.
* Foundational Finance Knowledge: Solid understanding of general accounting principles related to the sales ledger and relevant finance experience.
* Flexibility for Collaboration: Willingness to travel occasionally to WPP locations in central London for meetings.
* Adaptability to Deadlines: Willing to work additional hours occasionally to meet critical deadlines and support month-end processes.
Who you are
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded to new ideas, partnerships, and new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures for our people, our clients and our communities. We approach all we do with conviction to try the new and seek the unexpected.
You're extraordinary: We are stronger together through collaboration and creative leadership, delivering extraordinary every day.
What we'll give you
Passionate, inspired people – We aim to create a culture where people can do extraordinary work.
Scale and opportunity – The chance to work on projects at a scale unparalleled in the industry.
Challenging and stimulating work – Unique work with a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. We’ve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
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