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We’re The Content Emporium – a fast-paced content-first agency creating high-impact work for some of the UK’s biggest brands.
We’re looking for a Social Media Production Manager to help bring structure, calm and clarity to our dynamic and growing social media team.
This is a key new role to help us manage the complexity of content workflows, community management and social media processes across 17 UK shopping centres and other exciting client projects.
You’ll report into our Strategic Social Lead and Creative Social Lead, working alongside the Director of Social, a large team of content creators and community managers, and a brilliant bunch of creatives, strategists and planners.
You’ll be at the heart of making everything run smoothly — helping us maintain high standards and an efficient, way of working that delivers brilliant results for our clients.
Social Media Production Manager
Salary: £30,000
Location: Bristol / Hybrid
Contract: Full time, permanent
Closing Date: Monday 5th May 2025
Interview Dates: Week commencing Monday 12th May 2025
We’re The Content Emporium – a fast-paced content-first agency creating high-impact work for some of the UK’s biggest brands.
We’re looking for a Social Media Production Manager to help bring structure, calm and clarity to our dynamic and growing social media team.
This is a key new role to help us manage the complexity of content workflows, community management and social media processes across 17 UK shopping centres and other exciting client projects.
You’ll report into our Strategic Social Lead and Creative Social Lead, working alongside the Director of Social, a large team of content creators and community managers, and a brilliant bunch of creatives, strategists and planners.
You’ll be at the heart of making everything run smoothly — helping us maintain high standards and an efficient, way of working that delivers brilliant results for our clients.
Job Description1. Content Workflow Management
* Ensure a smooth flow of work through the social department, from content planning through to client sign-off and publishing.
* Coordinate with internal teams to track progress, chase approvals and flag any potential delays.
* Help the team stay on top of deadlines and ensure content is being delivered in line with social calendars.
* Assist with quality control and content formatting before publishing, where needed.
2. Content Shoot Planning & Coordination
* Organise content creation days across the UK, including booking travel and accommodation for team members.
* Coordinate shoot schedules, equipment needs and client liaisons to ensure days run effectively.
* Maintain clear documentation of plans and logistics to ensure seamless execution.
* Track shoot outputs to ensure all required content is captured and logged.
3. Team Scheduling & Support
* Create and maintain rotas for community management and other recurring social tasks.
* Support with the planning of team workload to ensure fair distribution and smooth delivery.
* Be a point of contact for troubleshooting day-to-day operational queries from the social team.
* Help with onboarding freelancers or new starters into our processes and tools.
4. Publishing Support
* Assist with the publishing of Stories and Reels across client Instagram accounts as required.
* Use Sprout Social to help schedule, track and manage social media content.
* Liaise with clients when needed for final content approvals or clarification.
* Troubleshoot publishing issues and work with the team to resolve them efficiently.
5. Social Setup & Process Improvement
* Support with setting up new client accounts and ensuring the right access and brand materials are in place.
* Help refine and document social media team processes to ensure efficiency and consistency.
* Identify bottlenecks or inefficiencies in the workflow and make practical recommendations.
* Keep internal platforms and file management systems up to date.
6. Collaboration & Communication
* Work closely with the Strategic Social Lead, Creative Social Lead and Director of Social to keep projects on track.
* Coordinate with other departments (client success, editorial, design, CRM) to ensure cross-team collaboration.
* Represent the production function confidently in meetings or client calls when required.
* Maintain a positive, solutions-focused attitude and contribute to a supportive, energetic team culture.
We’re looking for someone who:
* Is highly organised and thrives on creating structure in busy environments.
* Has excellent attention to detail and enjoys coordinating complex plans.
* Communicates confidently and clearly with both colleagues and clients.
* Loves systems, planning tools and processes – and helps others work better with them
* Is excited about working in social and being part of an ambitious, fast-moving agency.
Why work with us?
The Content Emporium is a creative, collaborative content agency offering high-level, plug-in support to top UK brands. We’re home to a 50-strong team of writers, designers, editors, strategists, video pros, social specialists and more — all dedicated to delivering brilliant, meaningful content that drives results.
We’re proud to have long-term relationships with major clients like Landsec, and we’ve got big ambitions for growth in 2025. This is a great time to join a values-led agency where you’ll feel truly part of the team.
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The practical bits
* Location: Hybrid, with an expectation of two days a week in our central Bristol office (next to Temple Meads station)
* Salary: £30,000 per annum
* Hours: 9am – 5pm, Monday to Friday
* Holiday: 25 days annual leave + bank holidays
* Benefits: Nest Pension scheme, free eye tests, volunteering opportunities
How to apply:
Send your CV and a short cover note to jobs@thecontentemporium.co.uk with the subject line:
“Social Media Production Manager Application”.
Please note we will not look at any applications submitted via easy apply - only email applications will be considered.
Deadline: 9am Monday 5th May 2025
Interviews: Week commencing 12th May 2025
Start date: ASAP after interview
We encourage early applications and reserve the right to close the role early if we find the right person.
Our commitment
We are actively trying to create an inclusive and diverse environment. All applicants will be considered for employment based on suitability for the role alone and without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, neurodiversity or disability status.
Please let us know if there's anything specific we can do to make your application process easier for you.
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