Job Description Job Title: Sales & Operations Administrator Location: Redhill, Surrey Salary: £30,000 per annum Contract Type: Permanent Working Hours: Monday to Friday, 08:30 – 17:00 Company Overview Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations. Role Purpose To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations. Key Responsibilities Handle incoming phone and email enquiries from customers. Prepare and send accurate quotations and follow up to secure conversions. Process contract orders and maintain accurate sales records. Keep CRM systems and internal databases up to date. Schedule jobs and prepare the required paperwork. Support general office administration duties. Resolve customer queries relating to ongoing projects. Liaise with the Sales Manager and Operations teams to ensure timely project delivery. Contribute to improving office processes and workflows. Uphold company standards in communication, presentation, and teamwork. Support colleagues and promote a positive team culture. Ensure compliance with company policies and health and safety standards. Maintain confidentiality and professionalism at all times. Deliver high-quality customer service with a strong attention to detail. Skills & Experience Proven experience in administration, coordination, or customer service. Excellent verbal and written communication skills. Strong IT and CRM system skills. Highly organised, accurate, and detail-oriented. Able to work in a fast-paced environment with multiple priorities. Experience in hoist hire or construction equipment hire is desirable. Benefits £30,000 per annum 30 days’ holiday (including bank holidays) Daily paid lunch breaks Company pension contribution Annual bonus scheme Private healthcare after probation