BettingJobs are working with an established Welsh online betting company. They are currently looking for a Compliance Analyst to join their team in Cardiff.
Responsibilities:
* Carrying out and analysing KYC checks including enhanced due diligence checks on clients.
* Investigating and responding to AML, Safer gambling alerts, including conducting reviews of client accounts and where necessary following up with clients and/or escalating to the Head of Compliance.
* Day-to-day compliance monitoring including managing AML and safer gambling alerts.
* Conducting customer interactions by email and telephone where there are indicators of gambling-related harm.
* Conducting affordability assessments (including of HVCs) to determine whether a client’s deposits are affordable and requesting further information where necessary.
* Assisting with the investigation and consideration of client complaints.
* Preparing information for investigations from external bodies (Police and Gambling Commission).
* Reviewing sports promotions for the sports and marketing teams.
* Reviewing affiliate applications and monitoring affiliate activity.
* Assisting the Head of Compliance with ongoing projects to support the smooth running of the Compliance function.
Requirements:
* Experience of working for a gambling operator in a compliance role, with a good understanding of sports betting products.
* Intellectually curious and confident to follow up compliance concerns using your own initiative.
* Previous experience of carrying out know your customer (KYC), customer due diligence and enhanced due diligence checks.
* Familiar with the AML framework including obtaining and analysing source of funds material.
* Previous experience of safer gambling issues including customer interacting processes.
* Solid understanding of Gambling Commission requirements under LCCP, including social responsibility, customer interactions and AML.
* Ability to develop good relationships with other departments and clients.
* Proven organisational skills, with the ability to prioritise, multi-task and work under pressure.
* Excellent attention to detail and strong written and oral communication skills.
* Discreet when dealing with confidential requests.
* Sensitive, professional, and resilient when conducting customer interactions.
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