Overview
We are seeking a dynamic and enthusiastic Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a pleasant shopping experience for all customers. Your ability to communicate effectively and engage with customers will be key to driving sales and fostering customer loyalty.
Duties
* Greet customers warmly and assist them in finding products that meet their needs.
* Maintain an organised and visually appealing sales floor through effective merchandising techniques.
* Process transactions accurately using the till, ensuring basic math skills are applied for cash handling.
* Upsell products by understanding customer preferences and suggesting complementary items.
* Handle customer inquiries and resolve any issues with professionalism and courtesy, demonstrating excellent communication skills.
* Maintain knowledge of current promotions, product features, and store policies to provide accurate information to customers.
* Ensure the store is clean, safe, and well-stocked at all times.
* Collaborate with team members to achieve sales targets and enhance the overall shopping experience.
Requirements
* Previous retail experience is preferred but not essential; a willingness to learn is key.
* Strong communication skills in English; proficiency in Spanish or other languages is highly desirable (multilingual candidates are encouraged to apply).
* Excellent organisational skills with the ability to manage time effectively in a fast-paced environment.
* Basic math skills for handling transactions accurately.
* Experience in merchandising is a plus, along with an understanding of effective display techniques.
* Demonstrated phone etiquette for handling customer calls when necessary.
* A positive attitude and a passion for delivering outstanding customer service are essential. Join us as we strive to create a welcoming environment for our customers while achieving our sales goals together
Job Type: Part-time
Pay: £12.40 per hour
Expected hours: 16 per week
Benefits:
* Employee discount
* On-site parking
* Store discount
Work Location: In person