Reception Manager
Windsor
Up to £35,000 + Excellent Benefits
We are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area.
This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence.
The Role
This is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times.
You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment.
Key Responsibilities
* Leading the daily Front Office operation
* Delivering exceptional guest service standards
* Training, coaching, and developing team members
* Supporting departmental performance and upselling initiatives
* Managing operational procedures and standards
* Working closely with Housekeeping, Maintenance, and other departments
* Supporting Duty Management responsibilities when required
What We Are Looking For
* Previous experience within a 4 or 5-star hotel Front Office environment
* Experience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor role
* Experience using Opera PMS is highly advantageous
* Strong leadership and communication skills
* A hands-on and proactive management style
If this sounds like it could be for you, we want to talk to you! Please do not delay and apply today