Fancy leading a high performing team in a fast paced, people focused environment? At The Sofa Delivery Company, were all about delivering moments that matter. As a Shift Manager, youll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work. From supporting the Warehouse and Driving teams to ensuring compliance and high service standards, youll be at the heart of it all. Youll also help recruit, onboard, and train new colleagues, setting them up for success so they can create great customer experiences. About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether youre in the warehouse, out on the road, or in a customers home, at The Sofa Delivery Company, youll deliver moments that matter. Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. What you'll be doing Overseeing daily operations of the Customer Delivery Centre (CDC). Ensuring every delivery is completed safely, efficiently, and to a high standard. Supporting the Customer Delivery Manager in building strong customer relationships. Leading, coaching, and developing your team to deliver their best work. Managing compliance for vehicles, trailers, and driver regulations. Maintaining high standards of health, safety, and housekeeping. Assisting with recruitment and onboarding of new team members. The role is for you if Youre passionate about customer service and operational excellence. You take pride in leading a team and driving great performance. You thrive in a fast-paced, hands-on environment. You have budget management experience. Youre a great problem solver who enjoys a challenge. You have experience in team management, planning, and compliance. You love working as part of a supportive, fun, and inclusive team. The Sofa Delivery Company Benefits At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Heres what we offer: Great Pay : A competitive salary plus a quarterly bonus for delivering amazing service. Work-Life Balance : A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge. Generous Discounts : 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family. Wellbeing Support : Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth : Tools, training, and support to help you grow with us. Enhanced Leave : Maternity, paternity, adoption leave, and more. Join us, and lets deliver moments that matter - together. Any offer is subject to DBS Checks