Job Description: Lighting Maintenance Technician
Responsible for the planned maintenance and emergency repair work of lighting in approximately 100+ M&S stores, ensuring standards are met efficiently and cost-effectively, while complying with the Company Health and Safety policy.
Key Accountabilities:
Show you Care:
* Comply with the company Health and Safety Policy regulations.
* Work with colleagues to maintain quality standards at all times.
* Ensure all lighting team members understand company practices and procedures.
* Complete all mandatory training modules and courses.
Make it Happen:
* Respond promptly to service requests, assess and carry out repairs as necessary.
* Complete PPM schedules within agreed timescales, ensuring accurate paperwork.
* Identify non-repairable faults and advise the Area Maintenance Manager with recommendations.
* Inform store managers of lighting issues affecting store operations.
* Monitor and update the Mercury system with live job updates.
Be your Best:
* Ensure all necessary tools and equipment are available and in good condition.
Strive to Improve:
* Attend training to keep skills up-to-date with technical developments.
* Carry out surveys and prepare reports as required.
We are One City:
* Represent the company professionally and develop good relationships with colleagues.
* Supervise and monitor the work, attendance, and timekeeping of Lighting Mates.
* Assist other lighting technicians when requested.
* Attend meetings and follow instructions from management.
Knowledge, Skills, and Abilities:
Education:
* GCSE/Standard Grade or equivalent, with relevant vocational qualifications.
* NVQ Level 3/City and Guilds 236 Part 1 + 2 or equivalent in electrical installation/maintenance.
* City and Guilds 2382 17th or 18th Edition Wiring Regulations.
Specialist Requirements:
* Knowledge of electrical wiring regulations.
* Experience with lighting installation and maintenance in retail environments.
* Ability to work at heights and use ladders safely.
* Full current driving license.
* Flexibility to stay away from home and work flexible hours, including nights if required.
Behaviours:
* Proficient in PC and tablet use for recording tasks.
* Good communication skills.
* Deliver quality repairs efficiently.
* Respond promptly to service requests.
* Helpful, friendly, and self-motivated with minimal supervision.
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