Part Time Customer Supporter
Greenwich Gardens, Derby
GBP 13.23 per hour
11 hours per week
Turn everyday moments into something meaningful
We're proud to be recognised as the 2025 Housing with Care Employer of the Year : and we're excited to welcome a new Customer Supporter to our vibrant Retirement Community at Greenwich Gardens, Derby.
You'll be part of a compassionate, community:focused team supporting our retirement community residents, that puts people first : every single day. BeYourBest is more than a hashtag : it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
As a not:for:profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role
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Welcome customers and provide front of house reception support
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Create engaging individual and group activities that reflect personal interests
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Promote and review activities to help customers achieve their goals
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Support customers to connect with and feel part of their local community
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Enable customers to continue to live life on their terms
(If you have experience as a Wellbeing Assistant, Activities Coordinator, supporting others to live their life to the fullest, or promoting independence, we'd love to hear from you).
Your skills
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Ability to develop and lead activities that involve and inspire customers
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Strong interpersonal and customer care skills
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Confidence in prioritising tasks and meeting deadlines
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Basic Microsoft Word and Excel knowledge
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This role may require weekend working so a flexible approach is required
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NVQ Level 2 in Health and Social Care, or willingness to work towards it
Your rewards
You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we've created a package to help you thrive:
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Health and wellbeing support
: including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short:term counselling
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Company:paid life insurance
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Parental leave arrangements
and annual leave purchase scheme
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Company:funded training
and ongoing career development opportunities
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Flexible working options
and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
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Exclusive retail discounts
, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria : visit our website for more information.
Ready to BeYourBest?
Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at sanctuary:supported:living/jobs or follow us on socials.
Before you apply
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We can only accept applications from individuals with the right to work in the UK.
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All roles require safeguarding and pre:employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
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Internal candidates should apply via their internal careers account.
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We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values
. We're committed to being a diverse and inclusive or