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Hospitality and Restaurant manager (Newbury), reading
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Client:
Location:
reading, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
07.07.2025
Expiry Date:
21.08.2025
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Job Description:
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. Through our dedicated care teams, we provide owners and customers in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.
As our Operations Manager, you will be vital in ensuring the smooth operation of Audley villages. You’ll lead and manage the team to provide the highest quality of service and experience to Audley Owners and External Customers.
You will be the face of the village operation, acting as host and operator, building relationships, and maximizing all business opportunities. You will ensure the village complies with all procedures and policies and act as a deputy for the General Manager in their absence.
The Ideal Candidate:
* Experience in food, beverage, and leisure club management in a 4* or higher hospitality environment is essential.
* Ability to handle employee relations issues professionally and legally.
* Effective people management skills, including rota management, recruitment, onboarding, and staff development.
* Experience managing Profit & Loss, controlling costs, procurement, and invoicing processes.
* Project management experience, especially in event planning and management (preferred).
* A hands-on and flexible approach to perform a variety of tasks as needed.
* Warm, professional, and empathetic demeanor.
In Return You Will Receive:
* Work-life balance
* Company pension scheme with a 5% contribution
* 28 days holiday (including bank holidays)
* 50% discount on food and drinks at all our restaurants nationwide
* Guest suites at staff rates at all our luxury villages nationwide
* Excellent learning and development opportunities
* Free membership to our employee discount portal with discounts at major retailers
* Free membership to our Healthcare Cash Plan Scheme
* Refer a friend bonus scheme
* Free uniform and more…
Audley Group is proud to be an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status. See our ‘DE&I policy/statement’ for more details.
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