Role: Credit Controller
Location: Manchester
Job Type: Permanent, Full-time
Salary: £28,000 - £29,000 + Bonus
We have an exciting opportunity for an experienced Credit Controller to join a high-performing Credit Control team within a nationally recognised business, ranked as one of the UK’s Best Big Companies™ to work for and widely recognised for its commitment to Learning and Development.
This role will see you managing a portfolio of client accounts, taking ownership of cash collection and debtor management, while delivering a high standard of client service. You will play a key role in reducing debtor days and improving cash collection performance, working closely with internal stakeholders across the business.
The Role
As Credit Controller, you will have responsibilities across Cash Collection, Query Resolution and Account Management, including:
Achieving monthly cash collection targets through proactive and overdue credit control
Monitoring daily cash receipts to ensure accurate and up-to-date reporting information
Liaising with internal colleagues to resolve invoicing and billing queries efficiently
Processing credit notes once appropriate authorisation has been obtained
Delivering excellent client service across all interactions
Providing monthly statements to clients
Reconciling client accounts covering both billed and unbilled debt, using Excel to highlight outstanding balances and queries requiring resolution
What We’re Looking For
Previous Credit Control experience within a large organisation
Target-driven with a strong focus on results
Ability to work independently while managing competing deadlines
High level of attention to detail
A flexible and committed team player
Strong communication skills, both over the phone and via email
Strong Excel skills
Benefits Of The Role
Discretionary bonus scheme
26 days annual leave plus bank holidays
Flexible and hybrid working model
Ongoing investment in learning and development
Colleague health and wellbeing programme
Free access to an onsite gym and discounted gym memberships
Rooftop bar and social area access
Mental health support through free, confidential advice and counselling
Access to free wellbeing apps
Free onsite parking