ROLE PROFILE
Luton Town Football Club is inviting supporters to join its newly created Fan Advisory Board (FAB), designed to foster meaningful and structured dialogue between the Club and its supporters. This is your chance to help shape decisions that directly impact the fan experience at LTFC.
We are particularly keen to hear from supporters representing the following areas of our fanbase to ensure diverse perspectives:
* Youth
* Inclusion
* Disability
* Female supporters
* 3 Open Seats
The FAB will meet at least three times per season and serves as a direct line of communication between supporters and senior Club representatives.
PURPOSE OF THE ROLE
The FAB is recognised by Luton Town Football Club as its official supporter advisory body and plays a key role in informing Club thinking and decision-making.
As a FAB member, you will:
* Represent the views and experiences of supporters within a specific focus area (Youth, Inclusion, Disability, or Women)
* Contribute to open, constructive dialogue with the Club
* Be a visible presence within the fanbase, championing supporter perspectives
KEY RESPONSIBILITIES
Representing Supporters
* Listen to and reflect the views of supporters in your focus area in a balanced and constructive way
* Engage with fellow fans outside of meetings to gather feedback and insight
* Act as an ambassador for Luton Town FC and the FAB
Participation & Collaboration
* Attend three FAB meetings per season and prepare for discussions
* Work collaboratively with other FAB members and Club representatives
* Ensure feedback and decisions are communicated clearly between the Club and supporters
Contributing to Club Discussions
FAB members may be involved in discussions on topics including:
* Club strategy and long-term vision
* Matchday and non-matchday supporter experience
* Ticketing, access, and accessibility
* Community activity and equality, diversity, and inclusion
* Fan engagement and supporter behaviour
* Club heritage matters
* Environmental sustainability
ABOUT YOU
You will:
* Be a supporter of Luton Town Football Club
* Have lived experience, insight, or strong interest in one of the focus areas (Youth, Inclusion, Disability, or Women)
* Be passionate about improving the supporter experience
* Be confident sharing your views while respecting differing opinions
* Take a constructive, solutions-focused approach
* Be willing to dedicate time outside of meetings to engage with supporters
* Support the Club’s commitment to equality, diversity, and inclusion
Previous experience in supporter groups, volunteering, advocacy, or engagement roles is not essential. We especially encourage voices that may have previously felt ‘unheard’ to apply.
WHAT THE CLUB OFFERS
* Direct access to senior Club representatives
* An opportunity to influence supporter-focused discussions and outcomes
* A chance to help shape the future of fan engagement at LTFC
SELECTION PROCESS
Applications will be reviewed by a Selection Panel including:
* The Club’s Board-level lead for fan engagement
* Luton Town FC senior management & Executive team
* The Fan Engagement Officer
Shortlisted applicants will be invited to participate in:
1. A face-to-face interview
2. An in-person group interview
Due to anticipated high demand, only shortlisted candidates will be contacted.
HOW TO APPLY
Supporters wishing to apply should complete the required fields, outlining:
* Their connection to Luton Town FC
* Why they would be a suitable representative
Applicants must confirm they have read and understood the Fan Advisory Board Terms of Reference. For questions, contact Lisa McEvoy – lisa.mcevoy@lutontown.co.uk
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