Overview
Post Office Manager - Grantham
Location: Dysart Road Post Office, Grantham
£27,500 per annum plus great benefits • Permanent
We're looking for a post office manager to join our team. Our branches offer a strong product range in our food stores and a post office service in over 350 stores across the country. Our branches are an integral part of the business and the local community.
Responsibilities
* Develop, lead and inspire a team of post office clerks
* Ensure the branch is safe, legal and operational, complying with all regulatory procedures and processes
* Report on balance, cash and sales
* Drive commercial growth by engaging the team and communicating performance
* Role model excellent customer service to colleagues
* Build enthusiasm within the team and develop external relationships and involvement in the local community
* Support and build strong working relationships with colleagues in the food store
Qualifications and Experience
* Previously worked in a post office, with experience managing legal compliance
* Experience working in a fast-paced customer service environment, preferably in retail
* Proven experience managing or supervising a team, focusing on development and performance
* Knowledge of Horizon system (e.g. cash and stock control systems and workforce planning tools)
* Strong communication and organisational skills
* Focus on continuous improvement while managing a budget
* Passion for working with the local community
Why Co-op?
We offer autonomy and strong support to progress your career. The package includes:
* An annual bonus (based on personal and business performance)
* A pension with up to 10% employer contributions
* 28 days holiday (rising to 31 with service)
* 30% off Co-op branded products in our food stores and 10% off other brands in-store
* Wagestream — access to a percentage of your pay as you earn it
* Discounts on other Co-op products and services
* Services to support physical, mental and financial wellbeing
Diversity, Inclusion and Recruitment
Building an inclusive workplace. We welcome applications from everyone and are committed to equal opportunities. We celebrate differences and aim for our teams to reflect the communities we serve.
If you have a disability, we can make reasonable adjustments to the recruitment process. We are part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the minimum criteria for a job.
We may ask whether you'd like to be considered under the Disability Confident scheme when you apply, and if invited to participate in recruitment, we will discuss any reasonable adjustments needed.
You can find more about our recruitment process at jobs.coop.co.uk/apply-process and about the Disability Confident scheme and our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
Assessments
As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
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