Sales Support Admin
Location: Basingstoke
Pay Rate: £28 per hour
Shifts: Monday to Friday 9:00-17:00, flexible hours
Provide administrative and operational support to the sales team, ensuring efficient handling of customer interactions and sales‑related activities during periods of high workload.
Key Responsibilities
* Support the sales team with day‑to‑day administrative tasks and ad hoc requests
* Manage incoming sales enquiries, ensuring timely response and appropriate routing
* Contact customers via phone to follow up on enquiries, updates, or required information
* Draft and manage customer communications via email
* Maintain and update customer records, pipelines, and internal systems
* Assist with preparation of sales documentation, quotes, and reports
* Monitor shared inboxes and ensure all queries are actioned promptly
* Provide overflow support to ensure continuity of sales operations
Key Requirements
* Previous experience in a sales support or administrative role
* Strong organisational skills with the ability to manage multiple tasks simultaneously
* Confident communication skills, both written and verbal
* Comfortable engaging with customers over phone and email
* High attention to detail and accuracy in administrative tasks
* Ability to work in a fast‑paced environment and respond to changing priorities
* Proficiency in standard office tools and (url removed) systems is desirable
* Will need to work autonomously
* 3+ years of experience in sales support (MUST HAVE worked on a sales team as admin support)
* Admin support focused on sales team support
* Must be able to work independently
* Focus on Med‑Tech, bioscience areas
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