Job Description
IT Trainer - Technical Training, Technical Adoption, Generative AI, Copilot, 365, AI Training, LMS
Our established London law firm client are currently looking to take on a new IT Trainer (Technical Training, Technical Adoption, Generative AI, Copilot, 365, AI Training, LMS) on a 12 month contractual basis. This role is has been designed to bring in a specific training requirements for the firms ongoing AI projects. This role will train both IT & Business users bringing with them projects insights on how to best deliver AI training.
To be considered for this IT Trainer (Technical Training, Technical Adoption, Generative AI, Copilot, 365, AI Training, LMS) role, it's ideal that you have:
* 3 + Years as an IT Trainer
* Experience training on AI products (Most preferably Copilot)
* Experience with LMS (Learning Management Systems) preferred.
* Ideal but not required law-firm experience
* Experience with Technical Adoption
Main Duties & Responsibilities Include:
* Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training
* Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices
* Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions
* Provide one-to-one coaching to improve productivity and effective use of firm-supported systems
* Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction
* Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs
* Create and maintain engaging training materials, user guides and video tutorials using eLearning tools
* Maintain the Learning Management System (LMS), ensuring content and schedules remain current
* Monitor user adoption, gather feedback and refine training programmes and configurations accordingly
* Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery
* Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams