About the role
Credit Controller - Maternity Cover up to 28/02/26 - Office Based in Southport (North West)
* Providing invoices, credit notes, and statements to customers.
* Follow the company collection procedure to minimise bad debt.
* Monitor customer credit limits, customer spend, and obtain credit reports when required.
* Liaising with internal and external customers to resolve queries.
* Agree & monitor customer payment plans.
* Generate aged debt reports and contact customers via calls/emails to recover overdue payments.
* Take customer card payments.
* Attend depot visits as required and build relationships with internal & external customers.
* Follow company procedures for business closures, liquidation/administration/legal transfers.
* Perform credit checks and process new account applications.
* Cover colleagues' workload during annual leave.
* Allocate received payments.
* Chase remittances.
* Monitor various inboxes.
* Process direct debits.
* Reconcile customer accounts.
* Use multiple in-house computer systems along with Microsoft Office and Teams.
* Hybrid working after passing probation.
To be successful in this role, you will:-
* Be able to provide examples demonstrating a commitment to service excellence.
* Work well independently and as part of a team.
* Possess excellent communication skills.
* Demonstrate the ability to work under pressure and meet deadlines.
* Have good time management skills.
* Display excellent problem-solving skills.
* Pay good attention to detail.
* Have experience using Microsoft Excel at an intermediate level.
* Previous experience is preferred but not essential.
About us
Our journey began back in 1929. Since then, we’ve built a strong and resilient business with a bright future. We believe we’re the best foodservice provider in the country.
A journey that gives back
We want your career with us to be rewarding. You’ll receive benefits supporting your wellbeing, financial security, and peace of mind.
The essentials
* 25 days holiday (plus bank holidays) as a minimum, with options to buy more.
* A pension scheme with a 4% employee contribution, matched by us (after year 1, up to 6%).
* Life cover with options to increase coverage.
* Access to confidential support and counseling services.
* A health plan covering medical costs for you and your family, plus access to a digital GP.
The extras
* Exclusive high street discounts on cinema, tech, travel, fashion, food, and drink.
* Get paid as you earn—access up to 20% of your salary before payday.
* Options to purchase dental and critical illness cover.
We want everyone to join our journey
We’re committed to creating a diverse and caring workplace. We welcome individuals from all backgrounds and experiences—come as you are!
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