Cookies on our website It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. Cookies on our website We use essential cookies to make our website work properly. We'd also like to use additional cookies to remember your settings and to understand how you use our website. This helps us improve our services for you. Some additional cookies come from other websites. These cookies help us show you things from those sites, like videos. You can find out more about the cookies we use. Choose cookies You’ve accepted additional cookies. You can change your cookie settings at any time You’ve rejected additional cookies. You can change your cookie settings at any time Citizens Advice in West Sussex (North, South, East) is an independent local charity providing vital advice and support to residents across West Sussex county on issues such as debt, benefits, housing, energy, and immigration. We’re proud to deliver trusted, high-quality advice that helps people find a way forward, and we’re looking for a passionate Service Manager to help us continue that mission. The Welfare Benefits Team Leader will lead a team of advice caseworkers, volunteers and support staff to deliver high-quality welfare benefits advice services which empower clients, tackles financial hardship and promotes equity. They will manage their own complex caseload while ensuring the team meets contractual targets and contributes to the charity’s wider mission — including partnership work, research, campaigns and systems change. The postholder will provide leadership, quality assurance, and performance oversight, fostering a collaborative, inclusive, and values-driven culture. DBS required for this role. If you are interested in this position, we kindly invite you to submit your application via the following link https://www.advicewestsussex.org.uk/vacancy/welfare-benefits-team-leader/