Company Description
Zest Business Process Management Ltd is an IFS Cloud specialist focused on optimizing and implementing IFS ERP systems. We collaborate with businesses to align their objectives with the capabilities of IFS through strategic process design and functional expertise. By working closely with leadership teams, department heads, and end users, we design tailored solutions that address operational inefficiencies and deliver measurable results. Our work spans IFS Cloud implementations, upgrades, project management, change management, and continuous improvement. Based on honest assessments and pragmatic approaches, our objective is to empower our clients with sustainable and efficient systems.
Role Description
This is a full-time on-site position based in Dartford for a Junior IFS Support Analyst. Responsibilities include providing functional and technical support to IFS end users, troubleshooting system-related issues, assisting in identifying inefficiencies, and working closely with users to address concerns. The role involves learning and applying IFS best practices, developing a deep understanding of the IFS system, and contributing to the optimization of processes aligned with business needs.
Full training will be given
Qualifications
Strong Customer Support and Customer Service skills
Excellent Analytical Skills for identifying and solving issues effectively
Ability to work collaboratively with teams and clients
Willingness to learn and adapt to evolving technologies and processes in IFS systems
Prior experience with ERP systems or related fields is advantageous