Housing Support Officer
37.5 hours per week (which includes some late evenings)
Salary: £12.59 per hour
Base: Dudley DY1
Our client is looking for a Housing Support Officer with the motivation to see young people thrive, to join their dynamic and supportive housing team. You will support their Housing Services Manager to ensure provision of high-quality, person-centred support to their residents.
The role includes, but is not limited to:
Engaging with young people identifying their passions, personal needs, and aspirations and helping to remove any barriers which prevents them achieving their full potential.
Conducting interviews with applicants, performing the appropriate needs and risk assessments and reference checks before offering accommodation.
Ensuring minimal vacancies by promptly arranging cleaning and preparing flats to be re-let as quickly as possible.
Visiting properties as agreed, to ensure safety, overall good condition, and residents' adherence to the licence agreement.
The ideal candidate will be computer literate, approachable, and wanting to inspire young people. You will need to adapt to changing priorities and collaborate effectively with a diverse range of agencies. Therefore, excellent communication skills are a must.
Benefits
Apart from a competitive salary and the opportunity to work for an organisation that is passionate about giving back to the community, the successful applicant will also be eligible for:
24/7 Confidential Employee Assistance Programme (EAP).
Access to their online portal, offering discounts at major brands and retailers.
25 Days annual leave, plus 8 bank holidays, and an increase based on length of service.
SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, etc.
Staff discounts for childcare at nurseries, gym membership, and café purchases.
Life Assurance scheme.
The successful applicant must complete an enhanced DBS check before taking up the role.
Closing: 31st October 2025
Our client reserves the right to close this vacancy before this date should they receive sufficient applications. Please complete their application form as soon as possible to ensure you are considered. They do not accept CVs.
Equality, Diversity, and Inclusion Statement
Our client is an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, they encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
Our client is a trauma-informed organisation; they recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. They are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.
When you click apply you will be taken to our client's careers site where you will be able to complete your application.
TPBN1_UKTJ