MC Plan & Site Services, a Registered Building Control Approver, are looking for a Business Support Administrator to join their Support Team.
As the first organisation to register with the Health & Safety Executive (HSE) as a RBCA in the UK when regulations changed in 2024, MC Plan & Site Services have evidenced their forward thinking, innovative, and industry leading principles since their inception in 2013.
With Building Control Inspectors positioned across the UK, our new Business Support Administrator will be situated at our Poole based office, and form part of an experienced team of existing BSAs, tasked with supporting our Technical Teams elsewhere in the UK.
The successful candidate will be organised and able to methodically handle a sizeable workload. You will be working closely with a team of Inspectors and managing all internal elements of our clients' applications.
MAIN OBJECTIVES
1. Responsible for the everyday management of Building Control Applications in a methodical and organised manner.
2. To liaise, communicate with and support your team of Inspectors to ensure the smooth processing of Applications whilst adhering to Building Control Requirements.
3. To successfully manage the allocation of your time and ensure your workload is kept on top of.
4. Handling a large number of incoming calls, ensuring that all client communications prompt swift reaction.
RESPONSIBILITIES AND DUTIES
1. To administer the Building Control process from initial application, through to submission of final certificate and Building Control sign off.
2. To book site inspections into Inspectors diaries and liaise with clients regarding their differing stages of construction.
3. To uphold professionalism and client satisfaction at all times, by managing your workload in a timely manner.
QUALIFICATIONS AND EXPERIENCE
Due to the technical understanding and regulatory adherence required from our Business Support Team, this role would be best situated to a candidate with experience within the Construction industry, specifically building control. Furthermore, competency with English language, both written and verbal is essential in order to disseminate British governance and regulations.
We have a bespoke internal Building Control Operating System, therefore strong IT capability and an understanding of advanced Microsoft Office is essential.
Interviews will be conducted in two stages. The first stage will be a competency-based interview with Human Resources, the second with a Company Director together with our Business Support Team Leader.
BENEFITS
Training and personal development are paramount for MC Plan; as well as frequent inhouse sessions, external training will be encouraged and subsidised by the organisation for individuals who demonstrate the characteristics that we are looking for.
Working hours are 8.30 – 17.00 Monday to Thursday and 8.30 – 16.30 on Fridays with a 30minute break each day. This post is also suitable for job share, therefore candidates looking for part time employment will be considered (remuneration and benefits pro rata), please simply include the hours you are available in your application.
The successful candidate will be compensated with a competitive salary and 33 days Holiday inc Bank Holidays.
A dog friendly office, free onsite parking, regular team building and company incentive schemes, and a kitchen regularly stocked with goodies, MC Plan are an organisation who are proud to have low attrition and a supportive, encouraging workforce.
If you are interested in the above opportunity, and looking to join a company where you can forge your career path for years to come, please submit your application.
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Benefits:
* Free parking
* On-site parking
Language:
* English (preferred)
Work Location: In person
Reference ID: Business Support Administrator - September 2025
Expected start date: 01/10/2025