Job Overview
At BCUHB ICT, we’re on a mission to revolutionise patient care, outcomes through cutting‑edge technology and smarter ways of working. Our vision is to create a customer‑focused, innovation‑driven ICT service that delivers real value where it matters most. With our Digital Strategy we’re streamlining operations, optimising resources and fostering a culture of collaboration and continuous improvement. This is your chance to be at the heart of a major transformation—leading or supporting game‑changing digital advancements in healthcare. If you’re passionate about driving change and making an impact, we want to hear from you!
You’ll be joining the Cyber Security and Compliance Team, reporting to the Cyber Security and Resilience Manager, and you will be responsible for proactively monitoring and protecting the ICT infrastructure from cyber threats, ensuring the resilience of systems that underpin critical patient services.
Main duties of the job
* Provision of a virtual Security Operations Centre function, including monitoring and reviewing the Security Information & Event Management system and other controls.
* Proactive analysis and identification of suspicious or malicious activity, evaluating data for patterns and trends in incidents, ensuring corrective and preventative actions.
* Support the Cyber Security Awareness Programme, addressing Information Security Management System, Cyber Essentials, and NIS‑R requirements.
* Maintain up‑to‑date knowledge of cyber threats and apply this through threat hunting.
* Assist in developing and delivering monitoring systems to measure compliance with standards.
* Provide advice and guidance on ICT, Information, and Cyber Security queries, using available controls and technologies to balance user needs with system and information security.
Experience
* Significant experience in a complex ICT environment, ideally with ICT security exposure.
* Knowledge of complex ICT configuration, coding principles, structured query languages, system and OS logs, Windows technologies, and multi‑vendor environments.
* Skilled in troubleshooting complex technical issues.
* Ability to speak Welsh is desirable but not mandatory.
Working for our organisation
BCUHB North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000. We promote equality, diversity and inclusive opportunities, welcoming applicants under the Disability Confident Employer scheme.
Benefits
* Up to 34 days holiday entitlement plus bank holidays.
* Generous employer pension contributions.
* Agile and flexible working options.
* Membership of the British Computer Society.
* Car leasing options.
* Cycle 2 Work scheme.
Person Specification
Essential criteria
* Educated to Degree level or equivalent experience.
* Evidence of continuous professional development.
* Good working knowledge of multiple systems and hardware platforms.
* Knowledge of NHS Wales and LHB information and communications technology standards and requirements.
* Relevant training qualification – Level 3 Award in Education and Training (PTTLS).
Desirable criteria
* Recognised professional qualification in an electronic engineering/computing field such as MCSE, MCSP, ITIL Foundation.
* Knowledge in application management.
* Professional body membership such as SDI, BCS or FedIP.
* Knowledge of local and national NHS ICT developments and strategies.
* Full knowledge of NHS IT security policies and procedures.
* Strong skills in change management and customer services management.
Aptitude and abilities
* Excellent customer service skills.
* Ability to stay calm and communicate effectively in stressful situations.
* Writing and maintaining technical reports, operational procedures and system documentation.
* Advanced IT/keyboard skills across Microsoft Office Suite.
* Research into ICT issues, systems and products.
* Minute‑taking and prioritisation in high‑pressure environments.
* Willingness to travel across the Health Board and beyond if required.
* Training and support staff.
* Conflict resolution and sound judgement, planning and decision‑making skills.
Values
* Innovator and lateral thinker.
* Effective verbal communication at all organisational levels.
* Flexible and adaptable to all aspects of the work.
* Strong time management and commitment to continuous improvement.
* Integrity, resilience and high personal integrity.
Job Details
Full‑time, Mid‑Senior level, Other. Industry: Hospitals and Healthcare. Employment type: Full‑time.
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