Lead a Bar Team to Exceptional Guest Experiences
In this dynamic role, you'll be at the forefront of creating unforgettable moments for our guests across multiple bars and entertainment venues. As the lead figure in your team, you'll foster a culture of excellence, inspire your team members to deliver top-tier service, and continuously improve how we interact with our guests.
Key Responsibilities:
* Team Leadership: Motivate and support your team to achieve exceptional service standards and targets.
* Guest Experience: Ensure that every guest feels welcome, valued, and receives personalized attention to create lasting memories.
* Performance Management: Monitor individual and team performance, providing regular feedback and coaching to help them grow and develop.
* Resource Management: Oversee scheduling, budgets, and resources to maximize efficiency and meet business needs.
* Compliance and Safety: Ensure all operations adhere to health and safety regulations, company policies, and standards.
* Problem Solving: Quickly resolve operational issues to maintain smooth day-to-day running.
* Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements:
* Proven experience in leadership roles such as Bar Manager or Venue Manager in hospitality.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Exceptional customer service and problem-solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting, financial management, and Cellar Management.
* Flexibility to work evenings, weekends, and holidays.
We Offer:
* An attractive salary and annual bonus opportunity.
* On-site accommodation (subject to availability and terms).
* An inclusive and supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including discounts on-park dining and more.