Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Operating in remote and extreme locations comes with its own distinctive challenges. At UnitedHealthcare Global Medical, we provide comprehensive solutions that help safeguard the health, wellbeing and productivity of global workforces and empowers organisations and individuals to make better decisions to protect their health and safety.
We have over 35 years experience as specialists in the delivery of quality remote medical care. We provide single-source, globally integrated solutions, operational protocols, infrastructure and communication systems for companies across multiple industries.
We provide primary, emergency and occupational healthcare solutions that help mitigate risks for businesses operating in remote and challenging environments. These solutions encompass on-site personnel, offsite support and assistance, virtual medicine, medical products and logistics. We work closely with our clients to develop a long standing relationship and provide 24/7 support for both medics and clients.
Please note: This is a hybrid working model and the successful individual will be expected to work onsite two days a week.
What you'll do:
The purpose of this job is to provide administrative support for the delivery of projects and to coordinate the movements and travel for contractors on projects.
Primary Responsibilities:
1. Day to day support for field staff assigned to global projects
2. Administer and ensure accuracy of the operations database and manpower database
3. Manage rotation schedules and travel for all field staff assigned to global projects
4. Provide project information and requirements to Clinical Resourcing/Staffing
5. Coordinate equipment and resources requirements with medical stores
6. Process financial information including timesheets, invoices, expenses
7. Update contract information as directed by Project Manager or Operations Manager
8. Manage and submit monthly and end of trip reports
9. Identify service issues and opportunities and report these to the Project Manager
10. Assist in the planning of projects as required
11. Duty manager on rotation basis
12. Offers effective support for the Project Manager(s)
13. Contributes to on-going review of project progress
14. Any other duties as requested by Line Manager
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
15. Proven previous experience working in an administrative role
16. Demonstrated solid working knowledge/experience with MS Office Suite including Word, Excel and PowerPoint
17. Possesses a flexible approach
18. Demonstrated numeracy with solid attention to detail
19. Demonstrated excellent communication skills both written and verbal
20. Proven ability to work as part of a team as well as on own initiative
21. Possesses the ability to be organised but able to juggle different demands
22. Proven ability to build solid relationships with internal and external clients
23. Proven ability to manage own time and prioritise workload accordingly
Preferred Qualifications:
24. Proven experience in administrative/clerical role within a healthcare environment
25. Proven previous experience in a Customer Service/Customer facing role
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © UnitedHealth Group. All rights reserved.