IT Support Apprentice - John Finch Computers (Hereford, HR4 9TA)
Are you passionate about technology and eager to kickstart your career in IT? John Finch Computers, a well-established IT support and services company based in Hereford, is offering an exciting opportunity for an IT Support Apprentice to join their friendly and experienced team.
At John Finch Computers, they've been providing professional IT support, networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on their hands-on, customer-focused approach, delivering reliable solutions that make technology simple and effective for everyone.
If you're a tech enthusiast who enjoys problem-solving, learning how systems work, and helping people with their IT challenges, this apprenticeship could be the perfect fit for you.
A Typical Day in the Job:
1. User Support & Troubleshooting - Providing technical assistance to staff and students for hardware, software, and network issues via phone, email, and on-site visits.
2. Account & Security Management - Performing password resets, account setups, and supporting multi-factor authentication while ensuring IT security policies are followed.
3. Hardware & Software Maintenance - Installing, configuring, and upgrading computer components, peripher...