Overview
Meaningful and vital work in a globally operating business delivering essential services across five sectors. This role offers personal growth, achievement, and development within a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
Role: Legal Executive (Hybrid) – Warrington, WA3 7PB. Full Time, Permanent. Band 5 / £45,000–£50,000 (dependent on experience).
Serco’s Electronic Monitoring Services (EMS) contract is a significant UK public safety programme, supporting the Ministry of Justice with the delivery of national tagging and monitoring services. The purpose is to enhance public safety, reduce reoffending, and harness advanced data to deliver better outcomes for communities. We are seeking a capable, proactive Legal Executive to join the EMS team. This is an excellent opportunity for a qualified individual (CILEX or Solicitor) who is eager to develop, contribute, and grow within a complex, high-profile operational environment.
As a trusted member of the EMS Legal and Risk function, you will support the effective management of legal and operational risk across the contract. While you will not be customer-facing initially, you will work closely with internal teams to build credibility, foster relationships, and become a well-known and valued presence across the contract.
Your work will focus on monitoring compliance with key legal frameworks, including common law duties, human rights, and data protection, while supporting a mixed caseload and helping drive proactive operational solutions. As you develop, your responsibilities will grow, and you will play an increasingly central role in case management, process improvement, and legal support for the broader EMS business.
Responsibilities
* Manage and triage matters through the team’s case management systems.
* Produce and deliver training and reference materials for internal stakeholders.
* Undertake legal research and present findings accurately and promptly.
* Provide legal support to senior lawyers, Heads of Department and subject matter experts.
* Maintain and update precedent banks, templates and reference materials.
* Build strong working relationships across the EMS contract and wider Legal & Commercial teams.
* Collaborate with insurance teams, the Customer and internal stakeholders to maintain accurate records.
* Organise case files, attend court inquests or tribunals, prepare litigation bundles and file documents where required.
* Draft reports, complete official documentation and assist with witness statements or expert meetings.
* Prepare management information, analyse data, identify trends and escalate concerns where needed.
* Work in accordance with risk, compliance and GDPR requirements.
What you’ll need to do the role
* CILEX (preferably with Litigation Rights) or Solicitor qualification.
* Strong organisational skills and the ability to meet deadlines under pressure.
* Desire to learn litigation and internal legal processes.
* Commitment to continuous improvement and challenging the status quo.
* Strong self-development mindset and willingness to grow within the role.
* Excellent interpersonal skills, with the ability to build rapport at all levels.
* Clear, concise and persuasive communication skills in writing and speaking.
* Ability to manage a diverse caseload and adapt to changing priorities.
* Inclusive, approachable and collaborative nature.
* Ability to achieve BPSS Clearance.
Why Serco
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across five sectors. Personal growth, achievement and development won’t be hard to find. You will work in a highly motivated, supportive environment with experienced colleagues who strive for excellence.
What we offer
* 25 days annual leave plus bank holidays.
* Annual leave purchase scheme.
* Up to 6% contributory pension scheme.
* Flexible working options.
* Serco discounts including cinema, Merlin Entertainment and online shopping discounts, plus mobile phone plans and leisure centre memberships.
* A range of benefits to support health and wellbeing, such as Employee Assistance Programme and Simply Health Cash Plans.
* A wealth of career development training, including role-specific training, leadership coaching, formal study and more.
* A safe and supportive culture.
* A company committed to diversity and inclusion.
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