Hotel General Manager – Liverpool
Location: Liverpool
Salary: £70,000–£85,000 + Bonus + Benefits
James Webber Recruitment are recruiting a Hotel General Manager for a high-profile Liverpool hotel. We’re seeking a visible, results-driven leader who can elevate guest experience, sharpen commercial performance, and inspire a high-performing team across Rooms, F&B, Meetings & Events, and Front Office.
The Opportunity
* Lead overall hotel operations and culture, delivering five-star service standards.
* Own the P&L, budgeting, forecasting, and KPI delivery (RevPAR, GOP, NPS).
* Drive sales mix, pricing, and channel strategy with Revenue & Sales teams.
* Champion F&B quality, M&E conversion, and brand standards.
* Ensure full H&S, compliance, and audit readiness.
* Recruit, coach, and develop HODs; build succession and engagement.
The Ideal Candidate
* Proven Hotel General Manager (or strong No.2 ready to step up) within branded or quality independent hotels.
* Track record improving guest satisfaction and profitability in city hotels.
* Strong commercial acumen, analytical mindset, and confident with data-led decisions.
* Hands-on, empathetic leader; excellent stakeholder and owner relations.
* Strong background across Rooms and F&B, with M&E exposure.
What’s on Offer
* £70–85k base + performance bonus
* Autonomy to shape the operation and guest journey
* Career growth with a respected owner/operator
* Full benefits package