The Corporate Affairs and Issues team is responsible for the effective management of short and long-term issues impacting Unilever’s reputation and business operations. This is a fast-paced and exciting role in a team which is the ‘nerve centre’ for managing issue flares, including NGO campaigns, scientific reports, policy and political developments, media queries, consumer issues, and social media campaigns impacting Unilever. We work with experts across the business to shape and protect Unilever’s reputation and ensure we effectively respond to issues in line with our corporate values, commitments and positions.**RESPONSIBILITIES*** Support two Senior Issues & Communications Managers to manage issue flares, working with relevant teams and topic experts to develop management strategies and draft responses to media/stakeholder enquiries* Support integrated and effective always-on issues management and planning across key teams* Lead insight-led capabilities within the team, overseeing day-to-day issues monitoring and analytics and integration of monitoring tools* Support “always-on” trendspotting and issues forecasting* Lead management of Unilever’s Global Issues Hub and tools to support efficient and effective issues management across the wider business* Support capabilities building through development and evolution of Unilever’s issues management processes and resources, including training materials for market colleagues and teams* Support delivery of key projects across the team, including Unilever’s Annual General Meeting (AGM)* Oversee day-to-day tasks and support of an Industrial Placement (IP) team memberThe Issues & Communications Assistant Manager, based in London, reports to a Senior Issues Communications Manager. The person in this role is responsible for the day-to-day management of Unilever’s global issues operations, ensuring the smooth running of Unilever’s issues management tools and processes. In addition, they will support on the management of a broad range of reputational issues through stakeholder engagement (internally and externally), media relations and reactive issues handling.**KEY REQUIREMENTS*** Excellent written and verbal communication skills in English* Understanding of the media (particularly UK and US); a passion for news* Basic understanding of reputation management* Ability to build strong alliances and trust with internal stakeholders and engage confidently with journalists and senior-level colleagues* Highly organised* Able to work to tight deadlines and deliver under pressureReal team player, keeps a balance between personal accountability and delivery through teamwork Previous experience working with journalists and managing the media Previous experience in crisis/issues handling #J-18808-Ljbffr