Overview
Job Title: IT Support Assistant
Location: Reigate (on-site, Monday to Friday)
Type: Full-time, Permanent
Salary: £35,000 - £40,000 per year (plus bonus and benefits)
Benefits: Competitive salary with yearly bonus, Company pension, Employee discounts, Health & wellbeing programme, Enhanced maternity and paternity leave, Bereavement leave, Sick pay & Free on-site parking
Responsibilities
* Act as first-line support for hardware, software, and network issues.
* Set up and maintain laptops, desktops, mobile devices, and printers.
* Provide user support for common applications, including Microsoft Office.
* Carry out routine system checks, maintenance, and updates.
* Assist with Active Directory tasks such as account creation and password resets.
* Troubleshoot wired and wireless network connectivity problems.
* Support IT-related projects and system upgrades.
* Learn and assist with database systems, contributing to automation and process improvements.
Skills and Qualifications
* Genuine interest in IT with hands-on experience (work, study, or personal projects).
* Basic knowledge of Windows systems, PC hardware, networking, and Active Directory.
* Confident with Microsoft Office and standard software.
* Strong problem-solving skills and ability to explain technical issues clearly.
* Self-motivated, organised, and a good team player.
* 1-2 years' IT support experience and relevant education.
* Exposure to scripting (PowerShell, Python) and relational databases (Desirable).
* Reliable, proactive, and patient when supporting users (Desirable).
Application and Equal Opportunity
Interested? Please send your CV in Word format only. Please only apply if you are already eligible to work in the UK.
Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee.
Due to high response volumes, we may not respond to every application. Short-listed candidates will be contacted for this role. If you haven heard from us within 7 days, please assume you have been unsuccessful on this occasion. We may keep your details on file for future roles.
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