Part Time Sales Advisor (16 hours per week, permanent contract) needed for Kendal shop opening end of July 2026. Start date: approximately 2 weeks before opening, Assessment day on 13 May.
Responsibilities
* Deliver an exceptional and inspiring service, demonstrating thorough knowledge of the brand, products, design inspiration and services.
* Recommend additional services and solutions to customers to drive sales and gather customer data.
* Actively drive sales across channels by guiding customers to our website and supporting online order processing.
* Provide first–point resolution for customer issues or feedback and actively seek solutions for the customer's benefit.
* Support the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
* Implement store visual merchandising, windows standards and guidelines, utilising product, category and bestseller information to maximise commercial opportunities.
* Maintain a flexible approach to work, participating in operational tasks such as stock management, loss prevention, health and safety and store safety standards.
Skills & Qualities
Your high standards of customer service are vital. Enthusiasm, energy, teamwork, effective communication, resilience, adaptability and confidence to work independently will help you succeed in this role.
Benefits
* Hourly rate: £13.10
* 31 days paid annual leave (full‑time equivalent), increasing with length of service
* Uniform allowance
* Attractive 50% employee discount
* Health Cash Plan covering everyday health expenses plus 24/7 virtual GP service
* Employee Assistance Programme with 24/7 support including mental health and counselling
* Flexible benefits scheme to personalise your package
* Enhanced family leave policies
* Pension scheme with 7% employer contributions
* Life assurance programme
* Learning and Development opportunities
* Paid volunteering opportunities (2 days per year)
* Employee networks supporting inclusion and development
* Discount hub with savings on retailers and gym memberships
EEO and Diversity Statement
We are an inclusive employer and welcome a diverse range of candidates. We aim to provide a workplace where everyone feels they belong and we will accommodate adjustments in the recruitment process if needed.
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