Department: Front of House
Location: Crawley
Compensation: £17,690 / year
Description
Receptionist - 3 days pw
Crawley
We have an opportunity for a front of house receptionist to work Wednesday, Thursday and Friday in an empty corporate building that is currently being marketed to let.
You will ‘own’ the ground floor reception, taking pride in managing every visitor’s journey, ensuring an exemplary level of customer service is delivered.
We’re looking for a well-presented individual, with a friendly personality and proven relevant experience of providing five-star customer service.
The hours and salary
Hours - 8.00am – 5.00pm Wednesday, Thursday and Friday (27 hours pw)
Salary - £17,690 pa (part time - £12.60ph)
Key Responsibilities
Managing reception
* Greeting and directing visitors in a friendly and professional manner
* Managing incoming calls and transferring them to the appropriate departments
* Maintaining a clean and organized reception area
* Providing administrative support as needed
Building management
* You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
* Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
* Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
* You will pay particular attention to the security and cleanliness of the building
* Produce a weekly update report for key stakeholders
* Support the sales and leasing agents, working to help promote the vacant office space. You will prepare for viewings by ensuring space is looking pristine and ensure a hospitable welcome to potential occupiers
Skills, Knowledge and Expertise
* Previous experience as a receptionist or in a similar customer-facing role is preferred
* Excellent verbal and written communication skills
* Strong organisational and multitasking abilities
* Proficient in Microsoft Office Suite (Word, Excel, Outlook)
* Tech-savvy and comfortable using office equipment and software systems
* Comfortable working in a quiet environment while consistently delivering exceptional, high-level service
Benefits
* Company pension
* Referral programme
* Wellness scheme, including a 24-hour confidential helpline and access to on line GP
* Company events
* Free parking
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