Details
Reference number
424171
Salary
£60,300 - £70,730
New entrants to the Civil Service will start their role on the salary band minimum: £60,300 for National Roles and £64,300 for London Roles.
Recruitment Retention Allowance (RRA): Up to £6,000 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Grade 7
Contract type
Permanent
Business area
HO - Digital Data and Technology
Type of role
Digital
Information Technology
Working pattern
Flexible working, Full-time, Part-time, Compressed hours
Number of jobs available
2
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Cardiff, Croydon, Glasgow, Manchester, Sheffield, Southport
About the job
Job summary
In general, a Lead Business Analyst will have a good understanding of strategic arenas, leading large/complex projects. They will have strong people management, mentoring and coaching skills.
They will be able to develop best practice and assist with communities of practice. Ensuring outcomes are aligned to service vision/ business strategy by connecting the current/future business models whilst delivering future business architecture strategy. Support and inform iteration, evolution and optimisation. Challenge constructively, acting as a critical voice to stakeholders and delivery colleagues to achieve outcomes.
This role particularly requires leading effective action to support design, build and delivery teams which meet user needs and business objectives.
Due to business requirements this post is available on a full time/part time/flexible/compressed-hours working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
Job description
This role is to lead technical business analysis within an agile programme, the Multi-Agency Public Protection Service (MAPPS). MAPPS will be used by various organisations including police forces, prison & probation services and others. It is required to support a multi-agency oversight of relevant offenders once they are released from custody for as long as they are considered to present a risk to the public. As such MAPPS has a high political profile as well as a very complex network of stakeholders.
You will lead on technical business analysis within a multidisciplinary team with interaction designers, user researchers, developers and testers. Your aim will be to deliver world-class, user-centred services for the public and civil servants. As a business analyst experienced in working embedded with developers to create replacement IT systems, you will be responsible for mentoring and leading a team of business analysts to draft detailed product stories for developers to build against. In addition to guiding the team to achieve the best user outcomes, the role will involve a measure of personal 'hands-on' work.
Your main day to day responsibilities will include:
* Planning and leading technical Business Analysis delivery on the Programme. This includes balancing the workload across teams, coaching and mentoring staff across the programme to develop their Business Analysis and professional skillset, confidence, and strategic thinking.
* Working with other profession and delivery leads on the Programme to ensure there are clear and consistent Business Analysis standards, guidance and templates across the Programme. This includes analysing use case documentation, data dictionaries, business rules and data models in deriving future user stories.
* Elicit, analyse, and validate business requirements and user needs in the most appropriate and effective manner and format for development teams. Create user acceptance criteria for user stories using business driven development (BDD) methods.
* Model processes and procedures using established techniques, and document their purpose and importance.
* Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
Person specification
Essential Skills
You'll have a demonstrable passion for Business Analysis, with the following skills or strong experience in:
* Collaborating with user researchers, interaction designers and developers to achieve quality outcomes.
* Defining approaches to detail user stories and drafting complex user stories as exemplars.
* Recent experience of working in the delivery of a replacement IT system and undertaking functional system analysis
* Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required
* Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product
SFIA capability framework
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-)
We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.
The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the SFIA Levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role:
Strategy and Architecture
Technical Strategy and Planning
* Consultancy (CNSL) – Level 4
Change and Transformation
Business Change Management
* Business Situation Analysis (BUSA) – Level 5
* Business Modelling (BSMO) – Level 3
* Requirements Definition and Management (REQM) – Level 3
Development and Implementation
User Experience
* Feasibility Assessment (FEAS) – Level 4
Relationships and Engagement
Stakeholder Management
* Stakeholder Relationships Management (RLMT) – Level 3
Behaviours
We'll assess you against these behaviours during the selection process:
* Managing a Quality Service
* Changing and Improving
Technical skills
We'll assess you against these technical skills during the selection process:
* Consultancy (CNSL) – Level 4
* Requirements Definition and Management (REQM) – Level 3
* Feasibility Assessment (FEAS) – Level 4
Benefits
Alongside your salary of £60,300, Home Office contributes £17,468 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Why work for us...
* A highly competitive pension with an employer contribution of 28.97%.
* 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King's Birthday.
* Flexible working options to enable you to achieve the work life balance that is right for you including; Full time, part-time, flexi time, compressed hours and job sharing.
* A hybrid working model of a minimum 60% of your contracted hours in the workplace and 40% remote.
* A capability allowance reviewed annually.
* Training and development opportunities tailored to your role, including access to technical and professional accreditations.
* Access to funded qualifications (subject to approval)
* A culture encouraging inclusion and diversity.
* Enhanced parental leave schemes.
* Annual performance-based bonus and recognition awards.
This link is to a short guide to employee benefits: Benefits - Home Office Careers
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
As part of the application process, you will be required to submit both a Personal Statement (1000 words) and a CV. Please note that both your CV and Personal Statement will be assessed as part of your application. It is important to ensure that both components are completed thoroughly.
Please note your personal statement should include all your relevant experience that relates to our essential skills criteria listed in the advert and role description. Use STAR format in your examples.
Further details around what this will entail are listed on the application form.
Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender. (Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected).
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Sift Stage
The sift will be held on the Personal Statement (1000 words) and CV. Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements.
Interview Stage
Candidates reaching the required standard will then be invited to attend a final interview. The interview will assess your Technical Skills (SFIA Framework) and Behaviours using technical and behaviour-based questions.
Candidates will also be required to prepare and deliver a Presentation. Further details will be provided if invited to interview.
Sift and Interview dates
The sift will commence from 01/10/2025.
Interviews are expected to take place from 27/10/2025.(Subject to the Panel's operational requirements/priorities).
Interviews will be conducted remotely via MS Teams.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
Further information
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service and Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on and ask to
speak to the operations manager in confidence, or email
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder listed in the advert for further advice.
NSV
For further information on National Security Vetting please visit the following page
Reserve List
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
UK residency and security requirements
Please note that this role requires Security Check (SC) clearance, which would normally need 5 years' UK residency in the past 5 years.
However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected.
Similar Roles
Job offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.
Visa sponsorship
We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.
Recruitment & Retention Allowance
This post is eligible for a DDaT Recruitment Retention Allowance. Successful candidate with exceptional skills and experience may apply for a Recruitment and Retention Allowance. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with the departmental priorities and could be reduced or withdrawn at any time
Working at the Home Office
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate's responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.
For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs
Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : AC Recruitment
* Email :
Recruitment team
* Email :
Further information
If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission