Salary:
Competitive salary + Bonus + Excellent Benefits
Debt Recovery Administrator - Ripon - Wolseley
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do – and, best of all, on providing opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more
As a Debt Recovery Administrator based in Ripon, you'll be responsible for:
* Co-ordinating and managing the issue of proceedings in the collection of debts with minimal supervision.
* Liaising with Customers, Branches, Courts, Agents in the day to day running of cases. Managing incoming calls and email communication from a variety of sources.
* Operating a pro active approach to debt collection which involves high volume telephone attendances and written correspondence.
This is a full time, permanent role working 40 hours a week Monday - Friday :00 with 1 hrs break or 08:30-17:00 with 30min break. The role is hybrid role, working 3 days in the office and 2 days from home. No weekend work required. We will also consider working part-time 24hrs per week Monday-Friday.
And here's what we'd like you to have to be a successful...
* The ability to pick up the phone and have difficult conversations.
* Knowledge of debt recovery.
* Office experience and Microsoft Office knowledge.
* The ability to be able to use multiple different software's efficiently and effectively.
* Administrative background - would be advantageous
We look forward to receiving your application