Division Education for Industry Group Hours Full-Time Contract Permanent Location FRA Academy: Electra House – London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role The College Receptionist plays a crucial role in ensuring a seamless day-to-day experience at EFI Group for students, staff, and visitors. Acting as the first point of contact, you'll embody the ethos of EFI Group while juggling student queries, managing logistics, and ensuring a smooth visitor flow. With a focus on enhancing student and visitor experiences, you'll provide access to support, facilitate interactions across the building, and help deliver an outstanding environment where our community thrives. This dynamic role requires excellent organisation, attention to detail, administrative, proficiency, and a personable approach to create approach to create a welcoming, efficient atmosphere. You will be professional, friendly, and adaptable, you'll resonate with the ethos and values of the EFI Group community. You will be a team player with strong decision-making skills, capable of achieving successful outcomes while maintaining a dependable and approachable attitude. Above all, you'll bring positivity, proactivity, and a genuine desire to enhance customer service and support the day-to-day operations of our thriving Group. About you: Qualifications: GCSE English Language and Maths with Grade C/4 or above. First aid certificate (or willingness to train). Experience: Experience of working within a school/ college or customer centric environment. Skills: Good oral and verbal communication. Well organised and able to prioritise own work to meet deadlines. Good IT and admin skills including Microsoft 365. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance:Including a customisable monthly wellbeing allowance of £50, and funded counselling/ CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. You can access the full benefits package by clicking here. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Wednesday 25th March 2026. Interviews/Recruitment Day: Monday 30th March, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE or LCBT Academy: 3-5 Fashion Street, London, E1 6PX More Information/Contact us: For more information about the EFI Group, visit our EFI, FRA, LCBT websites and refer to the job description. Please contact recruitment@efigroup.ac.uk for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.