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Technical account technologist

Cambridge
Hain Daniels
Posted: 9 February
Offer description

The Role

You’ll play a vital part in supporting our UK Technical function and working closely with our retail customers. From managing customer portals and audit data to helping prepare our sites for BRC and retailer audits, this is a hands-on, high-impact role where you will learn fast and develop quickly.

You’ll work with some of the biggest retailers in the UK while supporting famous household brands — giving you exposure that few early-career roles can offer.

What You’ll Be Doing

Technical & Quality Support

1. Manage UK retailer technical portals, keeping certifications, site data and contacts fully up to date
2. Track and report technical KPIs for key customers
3. Support internal audits across our manufacturing and distribution sites
4. Manage Impact reporting (Palm, Soy, Cocoa and sustainability data)
5. Maintain BRC and Code of Practice documentation and audit databases
6. Support site teams during customer and BRC audits
7. Help develop and improve group quality standards and procedures

Health & Safety

8. Support compliance with Group H&S policies and procedures to ensure safe working environments

Data & Decision Support

9. Provide accurate, timely data to support technical and operational decision-making

Collaboration

10. Work closely with site teams, senior managers and retail partners
11. Represent the Technical function in a professional, confident way

What We’re Looking For

Essential

12. Experience conducting internal audits
13. Experience using UK retailer systems and Codes of Practice
14. Experience working in a Technical or Quality function

Desirable

15. Degree qualified (Food Science, Quality, or similar)
16. HACCP Level 3
17. Lead Auditor trained

Skills & Competencies

18. Strong attention to detail and data accuracy
19. Well organised with the ability to juggle deadlines
20. Confident communicator
21. Problem-solver with a proactive mindset
22. Comfortable using databases, portals and technical systems
23. Professional and discreet
24. A team player who enjoys working across departments

Location & Working Pattern

25. Hybrid role based at either:
26. Histon, Cambridgeshire
27. Fakenham, Norfolk
28. Regular travel between UK sites required
29. Some flexibility needed around audits and peak periods

What can we offer you?

30. Competitive salary / rate of pay
31. 25 days annual leave, plus 8 Bank Holiday
32. Option to purchase additional annual leave
33. A day off work to support our charity partners
34. Flexible working options
35. Pension
36. Medical benefit
37. And access to a HUB that offers many discounts from a range of suppliers and retailers

About The Hain Celestial Group

Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities and the planet through better-for-you brands. For more than 30 years, our portfolio of beloved brands has intentionally focused on delivering nutrition and well-being that positively impacts today and tomorrow. Headquartered in Hoboken, N.J., Hain Celestial’s products across snacks, baby/kids, beverages, meal preparation, and personal care, are marketed and sold in over 75 countries around the world. Our leading brands include Garden Veggie™ snacks, Terra® chips, Garden of Eatin’® snacks, Earth’s Best® and Ella’s Kitchen® baby and kids foods, Celestial Seasonings® teas, Joya® and Natumi® plant-based beverages, Greek Gods® yogurt, Cully & Sully®, Imagine® and New Covent Garden® soups, Yves® and Linda McCartney’s® (under license) meat-free, and Alba Botanica® natural sun care, among others.

Hain Celestial UK

Hain Celestial UK is one of the UK's leading food companies. We create food and drink products with natural goodness at their core. We're the business behind a host of household brands - Hartley's jams and jellies, Sun-Pat peanut butters, New Covent Garden Soup Co., Linda McCartney's meat free food, and Yorkshire Provender to name a few. Nearly half of our business is private label - we create quality freshly prepared fruit and juices, desserts, soups, sweet spreads and meat free products for our retail partners.

Over our sites up and down the UK, we employ circa 1,200 people in roles within Production, Supply Chain, Product Development, Sales and Marketing, and through to our Finance, HR, IT and beyond. Each of our colleagues is vital to our continued success. That's why we target the best talent, and help to develop them through the ranks.

Our Values

Own It – I am empowered and accountable for improving Hain’s business results and impact

Win Together – I collaborate with others to grow, deliver and celebrate success.

Foster Inclusion – I create an environment where everyone feels welcome, respected and valued for their uniqueness.

Be Curious – I explore ideas & insights with a growth mindset.

Our Purpose

To inspire healthier living for people, communities & the planet through better-for-you brands

Our Mission

To build purpose-driven brands that make healthier living more attainable by empowering our people, engaging our partners, and living our lives.

If you need reasonable adjustments made to the recruitment process, please let us know so we can support you in the right way.

If Hain Celestial sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!

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