Shop Manager - Downpatrick NI (Fixed Term Part Time)
Salary range: £17,210.70 per annum; paid monthly
Experience: 5 GCSEs at Grade C or above (or equivalent), including Maths and English.
The Role
We are currently looking to recruit a Shop Manager (Fixed Term Part Time; 22.5 hours per week - 3 days over 6 days) to join our Northern Ireland Retail team in Vincent's Downpatrick IS - Northern Ireland. The post holder will have responsibility for the effective day-to-day management of a St Vincent de Paul charity shop, with a strong focus on maximising sales, productivity and revenue opportunities while delivering excellent customer service. The role ensures full compliance with SVP retail standards, health and safety requirements, relevant legislation, and the values and ethos of the Society, creating a welcoming and well-run retail environment for customers, volunteers and staff. This is a great opportunity to join one of Ireland’s largest voluntary organisations and make a difference in your community.
Education, Experience, Knowledge and Skills Required
* Education – Essential: 5 GCSEs at Grade C or above (or equivalent), including Maths and English.
* Education – Desirable: Third-level qualification in a business-related field or equivalent.
* Experience – Essential: Minimum of 3 years’ experience in a customer‑facing retail environment; experience managing or working with a diverse team; experience working towards sales targets; experience working independently and as part of a team; experience producing and analysing sales reports.
* Experience – Desirable: Experience gained in the community or voluntary sector; proven experience as a retail manager with a strong track record in store standards and customer service delivery through teams; experience managing and organising events.
* Skills – Essential: Excellent written and verbal communication and interpersonal skills; ability to build and maintain effective working relationships across multiple functions and locations; strong organisational and time management skills; competence in IT systems including Excel, Word, EPOS and Microsoft 365; positive outlook with resilience and persistence when facing challenges; ability to demonstrate empathy, patience and a well-developed sense of humour; ability to work on own initiative and collaboratively as part of a team.
* Skills – Desirable: Awareness and understanding of social media platforms.
* Knowledge – Essential: Strong commercial awareness.
* Knowledge – Desirable: Awareness and understanding of the Society, its mission and values; knowledge of the needs and issues affecting people experiencing poverty and disadvantage.
Appointment is subject to satisfactory references. Canvassing will not be accepted and may lead to disqualification.
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