The Credit Controller will manage the organization's credit control processes, ensuring timely collection of outstanding debts while maintaining strong customer relationships. Key Responsibilities: Monitor customer accounts and ensure timely collection of outstanding invoices. Assess credit applications and set appropriate credit limits. Maintain accurate records of customer payments and outstanding debts. Chase overdue accounts via phone, email, or formal letters in a professional manner. Investigate and resolve invoice discrepancies or disputes with customers. Liaise with internal teams (sales, finance, operations) to ensure billing and payment processes are smooth. Prepare and present regular reports on aged debtors, payment trends, and risk exposure. Recommend improvements to credit control procedures to reduce bad debt. Escalate complex or high-risk debts to senior management as required. Ensure compliance with company policies and relevant financial regulations. Required Skills & Qualifications: Proven experience as a Credit Controller, Accounts Receivable Officer, or similar role. Strong knowledge of credit control procedures and accounting principles. Excellent communication and negotiation skills. Attention to detail and strong organizational abilities. Proficiency in MS Office (Excel in particular) and accounting software (e.g., Sage, QuickBooks, Xero). Ability to work under pressure and meet deadlines. Analytical mindset to assess credit risk and financial data. On offer: salary circa - £30,000 to £34,000 Company benefits Hybrid working patter