Facilities Co-ordinator
Application Deadline: 15 May 2026
Department: Facilities
Employment Type: Permanent
Location: Belfast
Role Purpose
Location: Belfast – fully office based and may include some travel.
The Facilities Co‑ordinator supports the effective, safe, and compliant operation of AAB offices and facilities. The role focuses on day‑to‑day coordination of facilities services, contractor management, health and safety administration, and supporting projects across the estate.
This is a hands‑on, customer‑focused role, acting as a key point of contact for colleagues and suppliers, while ensuring facilities operate smoothly, efficiently, and consistently across all locations.
Key Responsibilities
Facilities Operations
* Manage reception area, welcome visitors and clients
* Coordinate meeting room bookings, reporting technology issues
* Act as the first point of contact for facilities‑related queries from colleagues across all office locations as requested
* Coordinate day‑to‑day building operations, including cleaning, maintenance, waste, security, utilities, and office services
* Log, track, and manage reactive maintenance requests through to completion
* Liaise with external contractors and service providers to ensure works are completed on time, to specification, and within agreed service levels
* Monitor facilities standards and elevate issues where required
* Assist and coordinate events held in the location
Health, Safety & Compliance
* Support the delivery of Health & Safety requirements across the estate
* Assist with conducting and maintaining risk assessments, inspections, and associated action plans
* Coordinate statutory checks (e.g. fire alarms, emergency lighting, water hygiene) and maintain compliance records
* Support incident reporting and investigation processes
Contractor & Supplier Management
* Oversee invoice process in line with internal procedures
* Maintain accurate records of contractors, service agreements, and renewal dates
* Support procurement of facilities‑related goods and services
* Ensure contractors adhere to site rules, H&S requirements, and agreed scopes of work
Estates & Data Management
* Maintain accurate facilities and estates data, including floor plans, asset registers, and office information
* Support the upkeep of central document repositories (e.g. SharePoint / Teams)
* Assist with reporting on facilities spend, issues, and performance
Projects & Office Changes
* Provide coordination support for office moves, refurbishments, branding works, and minor projects
* Assist with onboarding new locations or teams following acquisitions
* Support workspace changes, desk moves, and colleague requests
Stakeholder Engagement
* Work closely with IT, P&C, Finance, and external advisors to support joined‑up delivery
* Deliver a positive, responsive service to colleagues, with a strong focus on communication and follow‑through
Experience & Qualifications
Essential
* Previous experience in a facilities, estates, property, or operations coordination role
* Strong organisational skills with the ability to manage multiple priorities
* Good communication skills and a proactive, customer‑focused approach
* Experience working with suppliers and contractors
* Confident user of Microsoft Office (Outlook, Excel, Word, Teams)
Desirable
* Knowledge of Health & Safety and facilities compliance requirements
* Experience working across multiple office locations
* Familiarity with CAFM systems, SharePoint, or document management platforms
* Experience in professional services or office‑based environments
Personal Attributes
* Practical and solutions‑focused
* Highly organised with strong attention to detail
* Confident dealing with a wide range of stakeholders
* Able to work independently while supporting wider team objectives
* Calm under pressure and adaptable to change
WHAT AAB OFFER
Time Off & Family Support
* Annual leave (plus public holidays), with the option to buy or carry over leave
* Enhanced parental leave (maternity, paternity, adoption)
* Paid volunteering day to support causes that matter to you
Health & Wellbeing
* Private Medical Insurance (PMI) for you and the option to cover family members
* Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support
* Death in Service benefit
Financial Security
* Competitive pension scheme
* Life assurance policies to support you and your family
Flexible & Agile Working
* Hybrid working model
* Agile working culture that supports flexible hours and smarter working
* Modern office spaces designed for collaboration, focus, and wellbeing
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