Freelance Senior People & Culture Consultant (Staff Retention & Workforce Scaling)
Start: Monday, 1 December 2025
End: 3-month contract (strong likelihood of extension)
Rate: £750 day
IR35: Inside IR35 (must use an Umbrella company, not a Sole trader or Ltd)
Location: London
Work pattern: 5 days per week, 2 days on-site, 3 days remote
Schedule: Full-time, Monday - Friday
Client: Global public services
About the Role
A large, complex service-led organisation is looking for an experienced Senior People & Culture Consultant to lead a project focused on reducing staff attrition and improving long-term workforce stability. You'll design, implement and evaluate retention solutions that directly improve employee welfare and support workforce scale-up. This is a strategic, delivery-focused role requiring someone who has operated at a senior level and has demonstrable evidence of running retention and recruitment-related transformation projects.
What You'll Do
* Lead the end-to-end design of workforce retention strategies across high-volume service teams
* Diagnose root causes of attrition using data, interviews, engagement insights and operational inputs
* Develop scalable, evidence-based solutions that reduce turnover and improve long-term employee welfare
* Implement practical interventions that can be adopted by operational, HR and leadership teams
* Work closely with People, Operations, Transformation, Finance and Leadership stakeholders
* Build clear frameworks, models and playbooks that can be replicated and scaled across teams
* Track, measure and report the impact of retention initiatives (eg, turnover reduction, stability improvements, cost savings)
* Act as senior project manager - owning timelines, delivery, governance and stakeholder communication
* Provide expert guidance on workforce planning, recruitment processes, retention risk and employee experience
What You'll Bring
* Proven experience delivering staff-retention or attrition-reduction projects
* Background: improving employee welfare and workforce stability
* Experience designing solutions that help organisations scale
* Senior-level strategic capability with hands-on delivery skills
* Strong stakeholder management across People, Ops and Leadership
* Confident project manager able to lead a multi-team work stream
*Rates depend on experience and client requirements