Location Central/South London/Maidstone - Home/Remote based
Are you passionate about delivering outstanding client training and ensuring seamless customer experiences? Apogee, Europe’s largest multi-brand provider of managed services, is seeking a dedicated Training & Audit Consultant to join our Strategic Operations team. Reporting to the Head of Project Delivery, you will play a key role in shaping our clients' success by delivering tailored training solutions and conducting asset audits.
Key Responsibilities
* Provide comprehensive training on printing, copying, scanning, and managed print services to clients.
* Conduct audits and training both online (via Zoom/Teams) and in-person at client sites.
* Tailor training plans to meet the unique needs of each client, offering on-site, remote, or documented options.
* Collaborate with project teams to design and execute customised training and audit plans.
* Resolve user queries related to software and hardware, ensuring a smooth and productive experience.
* Support the development and delivery of communication, change management, and training strategies.
* Maintain accuracy in audit reports and offer actionable recommendations to clients.
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