Aladdin Studio is BlackRock’s platform for building extensible, scalable solutions on top of Aladdin. It empowers internal teams—portfolio managers, researchers, developers, and analysts—to create analysis, automations and applications to streamline investment workflows as well as research that accelerates alpha generation across the firm. As a member of the Data Platform Operations team, you will interact, engage and solve problems for some of the most technically sophisticated users of Aladdin. Our team is also responsible for delivering the monitoring, logging, alerting and observability framework of Studio Developer to ensure our product is scalable and resilient as we enter a period of significant growth. Role Description • 2 years of hands-on experience working as part of Platform Operations, Site Reliability Engineering, DevOps or related engineering teams. • Build your skills as a domain expert on the functionality and capabilities of the platform. • Triaging and timely resolution of client inquiries. Enable user best practice execution on the platform including training and adoption of new platform features. • Understanding and acting on platform telemetry alerts including invocation of our Incident Management response plays. • Look for opportunities to automate our workflows to improve our team’s effectiveness and efficiency. • Contribute to building out our observability framework to enhance our platform. • This role requires the candidate to work a staggered working week including weekends. Desirable Skills • Experience building, managing and supporting large-scale platforms. • Experience with containerization and orchestration tools such as Open Container Initiative (OCI) container packaging and runtime and Cloud-Native distributed containerized microservice orchestration (K8s). • Experience with SRE tools such as PagerDuty, Visualization and analytics platforms for metrics and logs, and Splunk for observability and incident automation. • Comfortable reading and writing Python code. • Strong attention to details and focus on high quality delivery. • Comfortable working with clients and partners at all levels of the business. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.