Clinic Coordinator
Closing date: 20 May 2026
We are seeking a highly organised and proactive Clinic Coordinator to deliver a high-quality, confidential administrative service in support of the Support Manager and Service Manager.
About us
Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers.
Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.
As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Responsibilities
1. Provide a comprehensive administration service, including support for the Service Manager/Support Manager.
2. Cancel/reinstate clinics once requests have been validated.
3. Monitor requests to, and confirmations received from, Bookwise.
4. Request waiting list clinics and update medical staff once approved.
5. Complete and distribute job plans for locum consultants.
6. Monitor and maintain WLI Clinics in conjunction with on‑call rotas and Allocate system.
7. Maintain constructive relationships with others, within and across divisions and externally to improve the effectiveness and efficiency of services to patients.
8. Be fully conversant with all required electronic systems for correspondence, clinic management and room booking.
9. Support the division to analyse and act on information to proactively manage and maintain relevant NHS targets.
10. Maintain systems and processes to establish and maintain effective communication, and confidentiality of information.
11. Assist with the maintenance of systems and processes to continually monitor standards (e.g. benchmarking, audit) and implement action plans to improve quality of services.
12. Contribute to the development and implementation of policies, procedures and guidelines related to own service.
13. Ensure compliance with Trust policies, procedures and guidelines, take actions/alert senior management if practices appear to contravene policy, or if concerned about any aspect of patient care.
14. Support the Support Managers/Service Manager by ensuring that clinics are requested/cancelled in accordance with requests received.
15. Maintain systems and processes to promote and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
Person Specification
Behaviours
* Good time‑keeping record.
* Able to prioritise own workload and elevate when needed.
Experience
* Background of working with rotas and timeframes.
* Experience in using IT systems such as Excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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