JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and
understand the value in putting them first. Our approach to diversity in the
workplace, health & wellbeing, sustainability, and individuality sets us
apart from our competitors and is one of the reasons we are rated Top 30 Best
Places to Work in Hospitality! We are passionate about the industry and
always on the lookout for new talent to join us on our journey...
THE EXCITING OPPORTUNITY
We opened The Municipal Hotel & Spa MGallery in May 2023
and have reset the clock within this historic building, bringing it back to
life. We create memorable moments for all life enjoyers to experience
unique stories from the past but also to write their own astonishing tales of
the future. We boast 178 stunning bedrooms set in a remarkable and
inspiring landmark of the city. Time is of essence and at the heart of The
Municipal’s story. Its iconic clock tower and bells giving the tempo to a
timeless melody. Various restaurants, bars and a state-of-the-art spa
sanctuary including a pool, will offer everyone the place to have the time of
their lives, reset the clock and embark upon their own magical journey…
A DAY IN THE LIFE OF A RESTAURANT ASSISTANT AT THE
MUNICIPAL HOTEL
What you'll be doing...
Reporting to the Food and Beverage Management team, you will
be based at the hotel on an hourly basis up to 40 hours per week (variety of hours
and shifts available – predominantly evenings).
You can expect your working day to include the following;
* We're
all about the service! Take ownership for your influence in the
guest journey, making an immediate heartfelt welcome and continued
attentive service to ensure their memorable experience within the hotel.
* To
converse with the guests from the heart, being attentive and reactive to
requests, taking and delivering food orders and anticipating their needs.
* Deliver
impeccable personable service, making Palm Court or the Seaforth
Restaurant THE best dining experience in Liverpool!
* Be
conversant with all of our tantalising cocktails, beverages and food menus
* To
be a team player, building collaborative relationships with the Kitchen
and Bar teams for a seamless operation
* Accept
payments and balance receipts
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here
are a few of our requirements...
To succeed in the role of Restaurant Assistant you will need
the following qualities and skills;
* A
charming personable manner, care and attention to detail knowing what it takes
to deliver a luxury product and service.
* Proven
dedication to the guest journey and passionate about luxury hospitality.
* A
naturally effervescent and heartfelt communicator who can build excellent
rapport with our guests and deliver outstanding service
* Knowledge
of working within a food and beverage operation in a hotel or restaurant
is highly desirable
* Knowledge
of wine, spirits, cocktails and the capability to talk in depth about menu’s
and dish components
* To have
experience in wine pairings or recommendations based on menu choices
* Flexibility
to work across varied shift patterns (we can offer Breakfast or afternoon
/ evening shifts)
WHAT WE OFFER
You will have access to a benefits package we believe
truly works for our people and enhances our overall culture...
* Discounted
hotel room rates for you and your friends & family across RBH and
ACCOR hotels.
* An
extra days' holiday for your birthday
* Flexible
working arrangements
* Pension
* Free
meals on duty saving you over £1000 per year
* Hotel,
F&B, Spa Treatment Discounts and Sales Incentives
* Gratuities
split equally across all departments - we are one team!
* Discounted
Local Parking Facilities
* A
link to our extensive employee benefit portal with discounts over hundreds
of retailers
To learn more about our full benefits package, click here to
watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. If at any point throughout our process you require
reasonable adjustments, please contact careers@rbhmanagement.com.
Apply now. Let your passion shine. #MGallery
#MGalleryMoments #LifeatRBH