JOB DESCRIPTION
Position: General Manager
Location: Coleshill, Hams Hall (B46 1TT)
Grade: RCS I
Contract Type: Permanent (Full-Time)
Closing Date: Monday 6th May 2024
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.
At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”
We have an exciting opportunity for a General Manager to join the team on the TradeTeam contract, based at Hams Hall, who's primary responsibility is to take full operational, commercial, and budgetary responsibility for the management of sites across the midlands supporting the Transport and Warehouse operation.
If this sounds like a team you'd like to join … keep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
1. Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, and on which report they can find the results - including communication to new leaders on your team as part of the onboarding process.
2. Align the Roles & Responsibilities applicable to your team and ensure they are trained and prepared to carry out the required activities.
3. Have clear understanding of Performance Tracking Tool (data system) applicable to your role, ensuring performance is tracked properly and numbers are accurate.
4. Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at relevant place for employees and that employees are working according to the standard established, via OMS Confirmation (if OMS site).
5. Discuss and approve improvement actions that involve customer requirements and SLA's, additional resources and financial investments with the operations managers.
6. Lead by example to reinforce behaviours associated with our culture ( Respect & Results, Continuous Improvement, Employee Engagement). Also provide leadership for the site in assessing potential, developing talent and succession planning.
You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:
7. Transport, Warehouse and working with Trade Unions - Essential
8. Building and maintaining strong customer relationships.
9. Previous experience in managing large scale logistic Operations with a bias towards transport but with warehouse experience also.
10. Communication and presentation skills (all level within the organization).
11. Leadership skills, experience in managing several reporting layers below.
12. Sound understanding and experience of operational processes.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
13. Company Car or Allowance
14. Free confidential 24/7 GP Service
15. Hundreds of discounts (including Retail, Childcare + Gym)
16. Affordable loans & Enhanced Pension Scheme
17. 24/7 employee support service for you (+ family) with access to free counselling and much more:
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging:
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.