Job Description
General Manager - Leisure Hospitality Venue
£36,000 – £40,000 per annum + Performance Bonuses
Are you a dynamic leader with a hands-on approach and a passion for operations? Do you thrive in a fast-paced, customer-focused environment? We're looking for a General Manager to take charge of a high-energy leisure venue in Watford.
This is an exciting opportunity for someone with strong operational experience who can lead from the front, energise a team, and consistently deliver outstanding customer service. If you love working with people, solving problems on the ground, and driving performance, this role is for you.
What You’ll Be Doing:
* Taking full ownership of site operations, ensuring everything runs safely, efficiently, and profitably
* Leading, training, and developing a junior team to deliver best-in-class customer experiences
* Managing budgets, stock, staffing, and financial reporting with precision and integrity
* Driving local marketing, outreach, and upselling to boost footfall and revenue
* Maintaining high standards in health & safety, compliance, and facility upkeep
* Being visible and involved—this isn’t a desk job, it’s a leadership role on the ground
What We’re Looking Fo...